Hi all, we have created a new local asset > YouTube video and put it into a LP hosted in Marketo. How can we track the video played? We need to integrate data received with our SFDC. Is it possible? This is the LP URL: http://marketo.expandigroup.com/provaprovaprova_test-you-tube-video.html This is the video URL: Imagine Dragons - Thunder ( cover by J.Fla ) - YouTube We see 3 visits in the dashboard: Thanks a lot, Chiara ... View more

Hi all, I had a SFDC campaign synced with a Marketo program, but then the SFDC campaign has changed and I need to sync the new SFDC campaign to the same Marketo program. If I change the campaign synced, the members of the new campaign will be added to the old members in program. I think one way to have only the members of the new SFDC campaign is to delete the members of the program with a smart list and then sync the new SFDC campaign. What do you think? Is there a easier way to do this? Thanks a lot, Chiara ... View more

Hi, this morning we've seen that in our instance some of our smart campaigns to track the clicks on the landing pages have been changed. In the smart list the link name has been changed from our short link to a progressive number. Now if we try to change the smart list with our short link, this is not recognized by Marketo. Does someone have the same issue? Please help us!!!! Thank you, Chiara ... View more

Hello, I have a problem with the visualization of a video embedded from youtube in a landing page using this marketo's guide (i need to track the video): http://developers.marketo.com/blog/send-view-data-from-a-youtube-video-to-marketo/ My problem is that at the beginning i saw the video in all the browsers (Chrome, Firefox and Explorer). Now i see the video only in Google Chrome. Why this is possible? How i can fix this bug? There is another way to embedded the video so that it is responsive? Thanks, Gaspare ... View more

Hi, I have a LP with 3 videos in it. The customer journey expected is a trigger email sent when the user watch the first video. To do this I have created a smart campaign and in the smart list I've put the trigger Visit web page with 2 conditions: - Webpage contains video_tracked/Played - Querystring contains path (=path of the LP) and videoId (=videoId of the first video on the LP) Do you think that if I have more than one video in the same LP, this can cause issues on the tracking? For example could it happen that the user who watch the three videos receive the trigger email three times? It should receive it just once after watching the first video on the LP. Thanks a lot, Chiara ... View more

Hi, I've sent out an official email with the word "test" in the subject line. When I've realized it the total sent in the smart campaign was 269, so I've immidiately edited the subject line by deliting "test". I've approved the email and the smart campaign was still running. Do you think it is possible? May the remaining leads have received the email with the correct subject line? Thanks a lot, Chiara ... View more

Hi, we have a question regarding the A/B testing. Is it possible to track the results with usual triggers (p.e. email sent, email opened, etc.)? We created the triggers we need, but we do not receive any results inside them. We just see members by clicking on the A/B testing program, but actually we need all the info into the triggers as they could pass into Salesforce. What do you think? Is it possible? Thanks a lot, Chiara ... View more

Hello, we sent an email with a CTA which redirect to a landing page. We have set up the following 2 tracking: click link in email and visited web page. There are around 300 contacts who clicked in the email but we have only 250 landing page visited. Do you know what can be the reason? Thank you Daniela ... View more

Hi all, can you clarify to me whats're the rules for which a leads were blocked? For example i have a mail repeated for 25 and marketo blocked it only 2. Why it occourse? Thanks, Gaspare ... View more

Hi all, I have one more question for you. I have built a web page which contains a video, but I'm not able to track the video played on it. In this page I have added my Munchkin code and it works for web page visited, so I do not think that the problem is with Munchkin code. So do you have some suggestions? Many thanks! Margherita ... View more

Hi All, We sent an email where there are 2 links to external web pages. We have opened the email and clicked on the links. We cannot see any results for the Email Opened trigger, instead we have the results for the Email Clicked trigger. So we are able to track the clicks on the email but we don’t have results for the email opened. We had the same triggers in other previous campaigns and in that case they worked in a proper way. Do you know what can be the reason? Thank you in advance Daniela ... View more

Hi all, We have some issues with a landing page in which we want to track the click on some links. We have tried to use different approaches like: We have also deleted http string, but none of these actions worked. At last we have tried to track different links in the same page, like bit.ly, .pdf, and a registration page. Notice that the web page is built in .jsp and to put it into marketo we have changed it in .html Do you think that this can cause tracking issues? Do you have any suggestions? Thanks a lot! Margherita ... View more