Victoria_Chu

Agree with Sanford here, I don't think the reminder email makes sense since they did not technically register for the webinars. It should be a post-webinar campaign where you handle your attended and no-show campaigns. Assuming you "register" them, their status will auto update to "no-show" after th...

If you add the tracking pixel to email templates (vs. individual emails), you won't be able to distinguish performance between emails. Are you looking to track specific emails? If so I recommend creating separate campaigns in 250ok per email you're looking to track then adding the pixels in the emai...

Out of curiosity, why would you want to purposely create dupes? Based on what you're trying to achieve, perhaps there's another way to do this without creating dupes?

Sanford Whiteman​ I had put the script tokens in the program where the centralized alert email lives, not in the highest level of folder that houses all the program where the smart campaigns live. This explains perfectly why the preview worked but not the real send. Thanks for your help!

Yes, create a separate recurring batch campaign to add people to the stream(s), separate from the smart list to your email send campaign.

What do you mean by under each program that will go into the stream? Any engagement program specific actions such as add to program, stream transitions...etc. I'd create a folder under the engagement program so you can keep everything centralized and easy to update/diagnose. Hope this helps! Good lu...

Yes and yes.On Tue, Jan 8, 2019 at 5:42 PM Sanford Whiteman

Update Sanford Whiteman​ - When I preview the email using a lead record, the script runs correct. However, in a real trigger/batch campaign, the script fails on the email, showing up blank. Can you think of why this would happen? Thanks.

Thank you it worked beautifully! Curious to your point about removing the {brackets} surrounding the fields. Why would it cause problems in the velocity script? We have that in place for all of our script and want to make sure they continue to function properly.

#set( $inTimeZone = $date.getTimeZone().getTimeZone('America/Los_Angeles') ) #set( $outTimeZone = $date.getTimeZone().getTimeZone('America/Los_Angeles') ) #set( $locale = $date.getLocale() ) #set( $myDate = $convert.parseDate($lead.Created_At,'yyyy-MM-dd HH:mm:ss',$locale,$inTimeZone) ) ${da...