Your sync failed with the following details: "Failed: no more information"

Document created by Jamie Carey on Dec 30, 2014Last modified by 7c0530b8c4efdd5734ac0e37c02a18c0a98056cf on Jun 25, 2015
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Problem/Issue:

When you view a lead’s activity history, you noticed a failed sync activity type with the following example:

rtaImage.jpg

Reason/Cause:
This message is very general and can be caused by a number of sync related errors. In order to get more information, you will need to double-click the error message and a separate pop-up window will appear. Search for the section labeled: “SFDC Error:” like the following example:

 

rtaImage (1).jpg

 

Fix/Solution:
Depending what the error message is, Salesforce provides a website that lists all Core Data Types used in API calls.   You can access it by clicking here.

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