John_Horton

Yes, this. Sitting around and having discussions with email deliverability consortiums and email security vendors is great but doesn't actually do anything to help us. Fix some of it even if you can't fix all of it. Put the end-user workarounds INTO the product.

There are documented workarounds in this community that end users themselves have implemented to get much more accurate reporting on email clicks. Why can't those be incorporated into the platform itself? Why should the end users have to do these workarounds themselves just to get accurate email cli...

I still haven't seen an adequate response from Marketo about why Pardot is actively addressing this but Marketo is not. That's not acceptable. A "best-in-class" marketing automation platform should be trying to fix this instead of having customers rely on a bunch of end-user workarounds.

It's unbelievable to me that Marketo hasn't found a way to fix this yet. It's been a known issue for well over a year now. These fake clicks make the analytics useless. You'd think it would be a top priority to find a real solution other than end-user workarounds.