RaulEr

Level 4

Joined the community 01-09-2021

Level 4

Marketing Automation Specialist

Canada

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Dynamic Chat on hours vs off hours dialogue

by RaulEr 12-28-2023

Hi community!Wondering if Dynamic Chat has the dialogue option to show a different message when the agents are offline vs online? So if there's one connected (on hours) it will assign the chat or calendar to the agent, but if nobody is connected (off hours) it will show an "I'm sorry" dialogue.

Discussions

1251 0 2
Re: Email Performance, a discrepancy in numbers

by RaulEr 12-14-2023

Thanks Darshil. So is there a way I can get a list of all emails delivered in the year, and add a "is mobile device" column so I can filter it in an Excel spreadsheet? Or is there an easier way to get this information within Marketo?

Discussions

1811 0 2
Email Performance, a discrepancy in numbers

by RaulEr 12-13-2023

Hi guys! I'm using the Email Performance report from the Analytics tab. So, in the Setup tab, I set the "Sent Date" to This Year, then I added the filter "Opened Email" while Email is any. Then I added the constraint "Is Mobile Device" as true and it showed me a total send of 556,993 and a 37% in th...

Discussions

1827 0 4
Re: Zapier: Marketo "New Program" trigger

by RaulEr 12-07-2023

Ok, so when a New Lead is created it will send the lead data to Zapier to link it to other platforms. When I create a New Program in Marketo, what use cases can be used here, please? I just still don't understand how to use it.

Discussions

1705 0 1
Re: Remove email addresses from send, not working when they have dupli...

by RaulEr 12-05-2023

I had to export lists and manually remove the unwanted emails by adding them to the exclusion list... all the 300 emails. It's not ideal but it worked.

Discussions

3190 0 1
Re: Zapier: Marketo "New Program" trigger

by RaulEr 12-05-2023

Well, for me, creating a program is literally right-clicking in a folder and hitting New Program.

Discussions

1724 0 3
Zapier: Marketo "New Program" trigger

by RaulEr 12-04-2023

Hi guys! I searched first in the Zapier community with no success... does anyone know what the "New Program" trigger means in the Marketo Zapier integration? There's a lead creation which makes sense, but this New Program trigger says when a new program is created which doesn't make sense... Could i...

Discussions

1745 0 5
What/how are you using for a SMS two-way integration?

by RaulEr 12-01-2023

Hey community! I saw a couple of old posts about creating a custom 2-way SMS integration using Twilio, Telnyx, Zapier and a lot of coding knowledge. Now in 2023-2024, are there more feasible solutions to get this done? I know Marketo is bound with Vibes, but that's a one way integration and has its ...

Discussions

908 0 1
Re: Remove email addresses from send, not working when they have dupli...

by RaulEr 12-01-2023

This is it:

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3226 0 3
Re: Remove email addresses from send, not working when they have dupli...

by RaulEr 11-29-2023

Here is my Smart List. I'm using ALL filters. And the filter #5 is the exclusion Smart List I'm using to remove those emails.

Discussions

3262 0 5