Cecile_Maindron

Cecile_Maindron

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Date Last Visited
‎02-11-2022 11:13 AM
Level 10
Joined the community 05-02-2015
Rank Icon Level 10
Nantes France
  • Re: Anyone having success with Capsulecrm or Other CRM

    We are using NetSuite and are doing one way integration (from Marketo to CRM). I have heard that native bi-directional integration is only possible with SFDC.I would love to hear feedback from guys who are doing bi-directional integration with a non SFDC CRM. How do you proceed?

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  • Re: Language change

    In my organization non admin users have indeed been able to change their language and/or time zones w/o any issue.

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  • Re: "Forward to a Friend" Functionality

    this is available see this articleCécile

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  • solved badge New Release: Question regarding "Select Your Language and Locale"

    Hi,I have a question regarding the "Select Your Language and Locale". If I want to just change time zone but not language, should I just amend Time Zone only? I didn't really get what was difference b/w Language & Locale? Is it country variations with a same language?Cécile

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  • solved badge Re: Preventing Silent Unsubscribes

    I had noticed this behaviour. Actually when I receive an email from a lead asking me to unsubscribe them, I usually scroll down to our mailing and click on unsubscribe where their email address is auto-populated (instead of searching for email in Marketo and ticking the unsubscribe box).However if t...

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  • solved badge Re: Japanese characters not recognized

    BTW we are using this service to check how our emails look in any web clients etc. This is often very useful.https://litmus.com/tests

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  • solved badge Re: Japanese characters not recognized

    Hi Hannah, We are sending email in Japanese too. At first we had issues with caracters as well (a lot of ???) but now it's fine. We are using either Frontpage or Dreamwaver to create .html (and we make sure we have selected UTF-8 in options) and then we load html via the Email Actions > Html Tools ...

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  • Re: Invalid user info automatically deleted

    we are rarely merging leads in Marketo and we don't have (yet) synchronisation from CRM back to Marketo.That's why I found case spooky. I thought that maybe a reason could be that contact is invalid according to me (based on data received in email) but not according to Marketo (system hasn't receive...

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  • Re: Invalid user info automatically deleted

    Cathal,The issue that I have is not only the fact that the box is not ticked but that when I tick it (and save it) and then go back a couple of weeks later, the box is back to untick. Next time I notice that, I will send copy of email and Marketo screenshot to support.Cécile

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  • What is your best practice when a lead leaves company and is replaced?

    Hi, We often get notices that a lead x has left company and has been replaced by lead y. How do you proceed with this info? Do you pass info to sales so that they update CRM accordingly? Do you update directly in CRM? Do you update in Marketo? If you update in Marketo, do you create a new lead y ? ...

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Public Statistics
Date Registered ‎02-05-2015 09:16 PM
Date Last Visited ‎02-11-2022 11:13 AM
Total Messages Posted 1,070
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