Cecile_Maindron

Cecile_Maindron

Contact Me
Online Status
Offline
Date Last Visited
‎02-11-2022 11:13 AM
Level 10
Joined the community 05-02-2015
Rank Icon Level 10
Nantes France
  • Re: Anyone having success with Capsulecrm or Other CRM

    We are using NetSuite and are doing one way integration (from Marketo to CRM). I have heard that native bi-directional integration is only possible with SFDC.I would love to hear feedback from guys who are doing bi-directional integration with a non SFDC CRM. How do you proceed?

    image_type
    Discussions
    2165 0 0
  • Re: Language change

    In my organization non admin users have indeed been able to change their language and/or time zones w/o any issue.

    image_type
    Discussions
    1399 0 0
  • Re: "Forward to a Friend" Functionality

    this is available see this articleCécile

    image_type
    Ideas
    1764 1 0
  • solved badge New Release: Question regarding "Select Your Language and Locale"

    Hi,I have a question regarding the "Select Your Language and Locale". If I want to just change time zone but not language, should I just amend Time Zone only? I didn't really get what was difference b/w Language & Locale? Is it country variations with a same language?Cécile

    image_type
    Discussions
    868 0 1
  • solved badge Re: Preventing Silent Unsubscribes

    I had noticed this behaviour. Actually when I receive an email from a lead asking me to unsubscribe them, I usually scroll down to our mailing and click on unsubscribe where their email address is auto-populated (instead of searching for email in Marketo and ticking the unsubscribe box).However if t...

    image_type
    Discussions
    1648 0 0
  • solved badge Re: Japanese characters not recognized

    BTW we are using this service to check how our emails look in any web clients etc. This is often very useful.https://litmus.com/tests

    image_type
    Discussions
    4707 1 0
  • solved badge Re: Japanese characters not recognized

    Hi Hannah, We are sending email in Japanese too. At first we had issues with caracters as well (a lot of ???) but now it's fine. We are using either Frontpage or Dreamwaver to create .html (and we make sure we have selected UTF-8 in options) and then we load html via the Email Actions > Html Tools ...

    image_type
    Discussions
    4693 0 0
  • Re: Invalid user info automatically deleted

    we are rarely merging leads in Marketo and we don't have (yet) synchronisation from CRM back to Marketo.That's why I found case spooky. I thought that maybe a reason could be that contact is invalid according to me (based on data received in email) but not according to Marketo (system hasn't receive...

    image_type
    Discussions
    1648 0 0
  • Re: Invalid user info automatically deleted

    Cathal,The issue that I have is not only the fact that the box is not ticked but that when I tick it (and save it) and then go back a couple of weeks later, the box is back to untick. Next time I notice that, I will send copy of email and Marketo screenshot to support.Cécile

    image_type
    Discussions
    1648 0 0
  • What is your best practice when a lead leaves company and is replaced?

    Hi, We often get notices that a lead x has left company and has been replaced by lead y. How do you proceed with this info? Do you pass info to sales so that they update CRM accordingly? Do you update directly in CRM? Do you update in Marketo? If you update in Marketo, do you create a new lead y ? ...

    image_type
    Discussions
    952 0 1

Top Badges Earned

Customize up to 8 badges at the top of your trophy case for all other Community members to see!Customize up to 8 badges at the top of your trophy case for all other Community members to see!
  • Contributor Contributor Earned on 2.11.22 Earned by 280 people Select to learn more
  • Originator Originator Earned on 2.11.22 Earned by 21 people Select to learn more
  • Coach Coach Earned on 2.11.22 Earned by 91 people Select to learn more
  • Seeker Seeker Earned on 2.11.22 Earned by 681 people Select to learn more
  • Contributor2 Contributor2 Earned on 2.11.22 Earned by 93 people Select to learn more
  • Engage 1 Engage 1 Earned on 2.11.22 Earned by 834 people Select to learn more
  • Affirm 1 Affirm 1 Earned on 2.11.22 Earned by 713 people Select to learn more
  • Shape 1 Shape 1 Earned on 2.11.22 Earned by 836 people Select to learn more
Public Statistics
Date Registered ‎02-05-2015 09:16 PM
Date Last Visited ‎02-11-2022 11:13 AM
Total Messages Posted 1,070
Likes Received 501