Christina_Euric

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Joined the community 22-07-2018

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E-Mail Header is not displayed completely

by Christina_Euric 02-26-2019

Hey everybody!We're using the email template "Get Started" and I uploaded a header image with the size 1071x370 px.I sent a sample to my Outlook account and the header looks the way it should:But when I send a sample to the Outlook account of my colleague, it looks this way:So there is a part missin...

Discussions

1502 0 1

Email Marketing Marketing: Email Marketing & Brand Marketing
Re: Audience for a Reminder Mail differs from the audience in the Emai...

by Christina_Euric 01-11-2019

Hi Gerard,thank you for your answer!We do change the program status of the people who register for the webinar.But I would prefer to send the email to the ones who didn't open it because I don't want to send the same email twice to somebody.

Discussions

4958 0 0
Audience for a Reminder Mail differs from the audience in the Email Re...

by Christina_Euric 01-11-2019

Hi everybody!I will try to explain my situation as good as possible:We're going to do a webinar and I sent an invitation mail this week, on the 9th of January.I created a report with the Email Performance and it says that it was sent to 12.266 people and was opened by 1.986 people. So there are 10.2...

Discussions

5124 0 2

Email Marketing Marketing: Email Marketing & Brand Marketing
Re: Email Template "Get Ready": Header is displayed incorrectly on mob...

by Christina_Euric 01-11-2019

Hey Dave,thank you very much for your tip. Unfortunately, the image is still displayed incorrectly when I changed the code in the rearranged way.Right now, we think that it might be a problem in Gmail and not in our template.We changed the image size to 1.071x370 px and then it is still not displaye...

Discussions

10703 0 1
Re: Email Template "Get Ready": Header is displayed incorrectly on mob...

by Christina_Euric 01-10-2019

Hi Grace,I checked the code and it has already the right settings: The recommended image size for the header from the Template is 660x228 px.I already enlarged the size to 1.013x350 px but there still is a small bar visible from a repetition of the image on the mobile phone.Do you have any idea what...

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10703 0 4
Email Template "Get Ready": Header is displayed incorrectly on mobile ...

by Christina_Euric 01-09-2019

Hi everybody!We want to use the email template "Get Ready" for our newsletter.The header in the template recommends the image size 660x228px.I inserted the header with the right size and it is shown in Marketo and on the Desktop version in Outlook and Google Mail correctly.But on the mobile phone (G...

Discussions

10946 0 6

Certification Email Marketing Marketing: Email Marketing & Brand Marketing
Re: Connecting with On24 not possible

by Christina_Euric 12-05-2018

Hey Jenna!Thank you very much for your tip! I'll try it the next time and hope that it'll help as well

Discussions

4279 0 0
Re: Email template "Get ready": False display of the images in Outlook

by Christina_Euric 11-29-2018

Hey Brooke,thank you for your answer! I changed the width settings for the text box and now the picture is displayed correctly Thank you for help!

Discussions

5718 0 0
Email template "Get ready": False display of the images in Outlook

by Christina_Euric 11-28-2018

Hey everybody,we're still trying to use the email template "Get ready" for our newsletter. The template consists of the sections "Photo L" and "Photo R".In the preview the photos look normally / like they suppose to look.But when I send a sample to my Outlook Account the picture is displayed broken ...

Discussions

5829 0 2

Email Marketing Marketing: Email Marketing & Brand Marketing
Re: Connecting with On24 not possible

by Christina_Euric 11-15-2018

I tried to connect the event again and now it's fortunately working.But I still don't know what the problem was.

Discussions

4279 1 3