JohnnyVillarini

Level 2

Joined the community 02-04-2020

Level 2

Badges

Accepted Solutions

View leaderboards

Filter by user contributions

Re: SFDC Custom Fields not updating in Marketo

by JohnnyVillarini 01-28-2021

Yes, it says none

Discussions

6131 0 6
SFDC Custom Fields not updating in Marketo

by JohnnyVillarini 01-27-2021

My SF Admin created a custom field that is not syncing properly in Marketo. We are using this field as a token and it is mapped correctly in Field Management and Field Mapping but when we insert the token in the email, it is showing what was initially put in that custom field, not what we have updat...

Discussions

6167 0 8
Re: How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-26-2021

Hey Sanford!I have some good news! So we got the token to populate the URL - unfortunately, it is the one that was hyperlinked to "Book Time", so the token would show " Book Time. Our SF Admin was able to update the field it was mapping to with just the URL, but it is still showing the Book Time. I ...

Discussions

5477 0 0
Re: How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-25-2021

Thanks Sanford! I appreciate all the help - I'll speak with our SF Admin tomorrow and see if this fixes the issue

Discussions

5494 0 0
Re: How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-25-2021

You are saying to change the type to CRM Text / Marketo String instead of URL right? Sorry for the confusion, but yes that token does come up when I search for it now, but the URL that is supposed to show does not (the calendar URL link). Our SF Admin has that field in SF as "Book Time" with the cal...

Discussions

5499 0 3
Re: How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-25-2021

Discussions

5503 0 5
Re: How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-22-2021

Hi Katja,Sorry for the confusion! I was able to speak with our SFDC Admin and the token is now showing. The only problem now is that the URL in the SF field that is supposed to show within the token is not populating when I test it. I have a screenshot of the field created below: Update: My apologie...

Discussions

5590 0 7
How do I map a custom SF field to a Marketo token?

by JohnnyVillarini 01-21-2021

This is completely new to me but I am searching in Admin - Field Management - Field Management for a new field created in SF that my team is looking to connect with a Marketo token.When I go to create a new custom field in Marketo, it says that it is already created, but will not show up on the righ...

Discussions

5659 0 9