Hi Community, I am building a customer referral program, where a customer can submit a Marketo form with their referral's details. For example, there is an existing record/customer in Marketo who is owned by our CSM Becky Smith and that record's name is John Doe from Test Company and his email address is john.doe@test.com and he wants to refer his colleague Will Smith from Men in Black. John hits the landing page with a form that asks for Will Smith's details, e.g. First Name, Last Name, Company Name, and Email Address. Upon submission, a record is created for Will Smith from Men in Black at will.smith@test.com. In addition to First Name, Last Name, Company Name, and Email Address on Will's record, we want to pass through the following fields to his record: Referrer Name: John Doe Referrer Company: Test Company Referrer Email Address: john.doe@test.com Referrer's Account Owner's Email Address: becky.smith@csm.com In order to do so, I have set set up the form to populate the hidden fields via URL parameter below: [URL Parameter = Field] refname = Referrer Name refcompany = Referrer Company refemail = Referrer Email Address csmemail = Account Owner Email Address Additionally, in the email that I send to John Doe, I include the following link to the landing page and form: https://go.greenhouse.io/customer-referral-OPEN-promo.html?refname={{lead.Full Name}}&refcompany={{company.Company Name}}&refemail={{lead.Email Address}}&csmemail={{company.Account Owner Email Address}} Specifically, I am including the following tokens: refname={{lead.Full Name}} refcompany={{company.Company Name}} refemail={{lead.Email Address}} csmemail={{company.Account Owner Email Address}} The idea is that the tokens will populate John Doe's information so that upon submission, Will's record will contain the referrer information of John. I was testing and the only URL parameter that is populating at all is refemail={{lead.Email Address}}. The other URL parameters are not populating with John's info and I have no idea why. Does anyone know what may be happening? Thanks, Hoi
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