James_Glavin

Amazing post. Everyone in Marketo should print this out and stick it next to their desk until it's all resolved!

Hi Rachel,We did implement this, and it seems to be working OK for us! If you want to take a look at the source code of the page we use it on, it's: http://pages.acis.com/localreps.html Our web developer implemented this for me, so if you have any technical questions, I'm happy to put you in touch w...

Thanks everyone for your input. I did a test as Grégoire Michel​ suggested, and using a wait step did work. I clicked an email link three times, and all three times a score was added, then removed after the wait step. So it seems the functionality can work. I'm interested in the issues I might run i...

Depends what you mean by special We do want to use the answers they choose in sales alerts and other campaigns, so I'd love to keep it within Marketo if possible.

Hi Jamie,We are using form prefill (which has reduced the issue from when this wasn't previously enabled), but we are still getting known leads using different email addresses. I have a feeling there's no real fix for this and we'll just have to manage the dupes.Thanks,James

Thanks Grant - I'm not sure we want to go down the route of preventing people from using personal email addresses, but it's certainly good to know it's an option.

Thanks John - I think those are good suggestions and I'll give them some thought. Thanks for taking the time to respond!