James_Glavin

Level 5

Joined the community 02-10-2014

Level 5

Boston

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Change of IP address

by James_Glavin 02-23-2017

Our company is changing web servers, and as part of this process we'll be changing the IP address for our web site (including for our marketo landing pages). Our domains are not changing.Is anyone aware of any specific impact this will have on our Marketo instance? Are there any steps we need to tak...

Discussions

1874 0 2
Re: Behavior Score Inactivity...what qualifies?

by James_Glavin 01-04-2017

Thanks Devraj Grewal! Very helpful.

Discussions

2849 0 0
Re: Behavior Score Inactivity...what qualifies?

by James_Glavin 01-04-2017

Thanks Devraj, that's what I suspected would be the case. I've run a test that confirms that this would count as a score change.I was actually hoping to create a campaign that would decay inactive contacts' scores gradually over time - so if someone had been inactive for 60 days, they would have the...

Discussions

2849 0 2
Behavior Score Inactivity...what qualifies?

by James_Glavin 01-03-2017

Hi there and Happy New Year!I'm setting up a campaign to decay behavior score after a period of inactivity. I've set up a batch campaign that runs periodically (I'm thinking weekly) to look at everyone whose behavior score hasn't changed in the past 60 days. If a person qualifies, they have their sc...

Discussions

2997 0 4

Lead Management
Re: How to customize sales insight alerts

by James_Glavin 10-24-2016

Thanks for responding!

Discussions

1781 0 1
How to customize sales insight alerts

by James_Glavin 10-24-2016

Is there any way of customizing the information that appears on the Marketo Sales Insight Interesting Moment alerts that our sales team get? These are the one that come from subscribing to an interesting moment in the Lead Feed, not alerts that we've set.Thanks,James

Discussions

1881 0 3
Re: Sync Marketo ID to CRM?

by James_Glavin 09-19-2016

Genius - thank you!

Discussions

2130 0 0
Sync Marketo ID to CRM?

by James_Glavin 09-19-2016

Hi there,I'd like to sync the unique Marketo Lead ID to our CRM, as a way of auditing/cross-checking our data between CRM and Marketo. My thinking is that it'd be very valuable having a unique ID that exists in both places (email is not unique in our CRM). Has anyone done this, and if so what's the ...

Discussions

2439 2 2

Lead Management
Re: Using tokens in email to drop in image with a link

by James_Glavin 09-16-2016

I spent some time on a call with support and they were baffled too! It seems that the email had become corrupt somehow, as the html should have worked. The solution was to create a new email.Bring on the weekend!

Discussions

2140 0 0
Re: Using tokens in email to drop in image with a link

by James_Glavin 09-16-2016

Hi Greg,Thanks for responding.I'm pasting the code in an editable area of the email in email editor v1. I tried removing the and that didn't work either. The strange thing is, as a test I replaced the tokens with the actual URLs and it still didn't work. I've compared the html with a previous email...

Discussions

2140 0 2