Tom_Liolios4

Hi Steven, Thanks for helping out! This could be a reason yes. I did see, however, the support agent having the same issues with the email being sent twice.I think for now I should set up another campaign, and test it again. See if the issue happens again.Thanks,Tom

Grégoire Michel​ Steven Vanderberg Thanks for helping out here.The strange thing here is that:- the lead is not a duplicate- the smart campaign is not used for other webinars then only this specific webinarI did request a support ticket, but the support agent is facing the same issues as I am. They ...

Well I have set it up for leads to only flow through it once.The step ID is indeed the same. What would that mean here?Thanks!

Thanks Greg!Will look into that.

Hi Greg,Ah okay, that's a pity. I guess 'advanced analytics' is an add-on you'd need to purchase?Thanks!Tom

Hi Sanford,It worked! My email with the salutation token now comes back with "Sehr geehrter Herr Tom Liolios" I do not yet use the #set( $currentLang = "de" ) part in my instance, but it doesn't hurt if I leave it in the script for now right?Thanks so much!

Hi Sanford Whiteman​,Thanks a lot for your help. I agree, saying that it is 'not working' is not that clear.To be exact, I inserted the {{my.token}} in an email and sent it to a lead with the new_gender field set to male. The email came back blank.I get what you're saying with allowing for more lang...