Vishakha_Waghel

The sync between Marketo and SFDC  happens every 5 minutes but what happens if we have a new record in Marketo e.g. via list upload that corresponds to a similar record in SFDC.  How will the synch reconcile it is a record that already exists in SFDC?  Is it based on an email address match?   For example: Scenario 1: We get a new record for  Jane Smith, smith@yahoo.com in Marketo.  There is a contact called John Smith in SFDC with the same email address (smith@yahoo.com).  What happens?  Does the SFDC data overwrite the info in Marketo so that the new Marketo person/lead is now John Smith?   Scenario 2:  We get a new record for  Jane Smith, smith@yahoo.com in Marketo.   There is already a Jane Smith in SFDC but with an email smith@gmail.com.  I’m assuming nothing happens?   I think we want info to overwrite per scenario 1 because the email address is the unique person identifier and SFDC info “trumps” Marketo info.    And in scenario 2 nothing should happen because the system does not recognize different emails as the same person?  Unless we have some secondary email address field in SFDC that can also be checked?  Ideally in this case, in Marketo, Jane Smith’s primary email would be updated to smith@gmail.com and she’d also be associated with a secondary email smith@yahoo.com.    Then what about Marketo opt-in/out and unsubscribe settings?  If there are two different emails for the same person I think you can only track preferences by email – or do preferences somehow apply to other emails for the same person via the primary/secondary email connection? ... View more

Hi, I am currently trying to figure out Marketo -Zoom integration and referred https://support.zoom.us/hc/en-us/articles/207267346-Setting-Up-Zoom-for-Marketo for the information but what is missing in this document is the data flow diagram. From the document, I understand that Webhooks pass on the registration information from Marketo to Zoom, and the attendee information is passed from Zoom to Marketo in JSON format through Marketo's REST API.  Can someone please elaborate more on this, which will help me understand more about it? Also what type of lead information is passed to Zoom (Like the first name, last name, and email address only or more), and for how long does Zoom store the information? ... View more

Hi I got next page token by following this https://developers.marketo.com/rest-api/paging-tokens/#token_types and then when I used the token to get all the activities https://developers.marketo.com/rest-api/endpoint-reference/lead-database-endpoint-reference/#!/Activities/getLeadActivitiesUsingGET but I am getting this error even though my next page token is valid.    "requestId": "dd32#17239514fae", "success": true, "nextPageToken": "EZLLW24G4BFGXSAPSLRQ6G3PE2WJJ43KVXSV5Y3RJIIC7MLM6DHQ====", "moreResult": false Can someone please help me on how to resolve this? ... View more

Hi All,   I am looking to export a CSV file from Marketo backend for all the programs that are present in Marketo frontend. which will include program ID, Name, description, created date, status, channel, workspace, etc. Can you please share any referenced document or any knowledge you have regarding this.   Thank you, Vishakha  ... View more

Hi,   Has anyone recently enabled Corona in Marketo, by referring to the documentation in the link below?https://www.stitchdata.com/docs/integrations/saas/marketo We want to use the Corona feature as we have hit the limit of 50,000 leads and we need Corona to replicate Leads API in an incremental fashion. Please share your experience in what you have recently used or are planning to use this feature and have any knowledge or information. Thank you, Vishakha  ... View more