Jim_Thao7

Jim_Thao7

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Date Last Visited
‎04-28-2020 11:47 AM
Level 9
Joined the community 05-05-2015
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Portland, OR
  • solved badge Re: Finding first "engagement" date

    AFAIK, No. This is usually referred to as a First Touch (FT) value and a strategy would need to be put in place to have recorded this type of behavior, however it is defined.

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  • Re: Tracking Email Engagement

    What is a Marketo Outlook Integration template? Is this an email template that you've published to MSI? If you have not setup MSI yet, these are then just email templates in Marketo. You won't be able to report on email templates anywhere in Marketo, just emails.

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  • solved badge Re: cc'ing in Marketo using alerts

    A couple of things here:1. My Tokens do populate in the email when using the Send Alert option.2. You don't have to create 2 versions of the same email (if they are indeed identical), you can use the same one for both flow actions.3. The 2 emails, from your flows do look to be in the same program Ra...

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    4024 2 1
  • Re: RTP - Why is the same user being identified in a different segment...

    Segment matches are not based off of browsers so that's not the issue here. Segment matches are based off of reverse IP lookup. If the IP you're on is not managed correctly (meaning nobody on your IT team has reached out to the ISP to define owner information), it is left to the IP lookup service t...

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    1171 1 1
  • Re: New SFDC field not syncing to Marketo??

    If all else fails here, log directly into the SFDC UI with your Marketo Sync User and see if you can see the field. If you can see it, then it should sync down in time. If you do not see it, it's a permissions issue.

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    2539 2 0
  • solved badge Re: Scheduled Triggered Smart Campaigns?

    "Scheduled" triggered campaigns are batch campaigns. Change your trigger into a filter and then schedule a recurrence.

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    1935 1 1
  • Re: Syncing existing Marketo data into new Microsoft Dynamics CRM fiel...

    Apologies as I'm not sure about that connector. I haven't touched anything MSD for a long time now. However, because of the uncertainty, perhaps there is a flow action that allows you to manually the sync the lead? So when you update the field again in Marketo, create a static list to store those...

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  • Re: Syncing existing Marketo data into new Microsoft Dynamics CRM fiel...

    Yes, you can remap fields. You'll need to contact support though.About the data sync from MKTO>MSD, you may be able to get this done through support as well as a resync. If that doesn't work out, then just export the values, email + MSD ID + field and then import that into your MSD. You can also ...

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  • Re: Deleted template

    Nope, need to contact services@marketo.com I believe. Support won't be able to do this for you.

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    1027 1 0
  • solved badge Re: Is it possible to add "/" in MKTO LP urls?

    You can do this via landing page redirects. Redirect a URL Path - Marketo Docs - Product DocsIt's not really the same, but it's a good workaround

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Date Registered ‎05-05-2015 09:39 AM
Date Last Visited ‎04-28-2020 11:47 AM
Total Messages Posted 362
Likes Received 206
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