Jim_Thao7
Level 6
Portland, OR
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Solutions
05-15-2019
10:44 AM
One option, if you don't care about tracked links and mkt_tok, you can use the view as webpage option on a sample send. Just make sure your email is fully approved before you send the sample.
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05-15-2019
10:40 AM
What I usually do when both unsub pages are active is I include the {{system.unsubscribeLink}} token in a <div> and hide it with CSS (display:none). Then build your custom footer into your email.
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03-22-2019
10:04 AM
1 Like
For reference: Email Viewed as Webpage Returning an Error after Refreshing Browser - "Customer does not belong to any POD"
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03-22-2019
07:42 AM
Not that I'm aware of no. Here's a similar idea that was posted a few months back: https://nation.marketo.com/ideas/2509#comment-38582
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03-22-2019
07:32 AM
Has anyone run into this and perhaps have any insight as to what the context is on why Marketo is now removing mkt_tok values after the URL resolves? So far, I've found this to be happening on all Marketo hosted landing pages that are linked from an email with mkt_tok and the view as webpage link. Looks to be happening in multiple sandboxes and instances so it seems to be a global thing perhaps? Started seeing this exactly on the release date. Anything would help at this moment, documentation, release notes, etc. Full script: // LM-100892: Once page process mkt_tok, remove parameter from URL (function() { var afterLoad = function (fn) { if (window.attachEvent) { window.attachEvent('onload', fn); } else { window.addEventListener('load', fn); } }, // get parameter from URL getURLParameter = function (name) { var returnVal = decodeURIComponent((new RegExp(name + '=' + '(.+?)(&|$)').exec(location.search) || ['', null])[1]); return returnVal; } afterLoad(function () { // Cache mkt_tok value into global variable, before stripping it from URL window.__mktTokVal = window.__mktTokVal || getURLParameter('mkt_tok'); window.history && history.replaceState('', null, location.pathname + location.search.replace(/(\?)?mkt_tok=(.*?)(&|$)/gi, '$1$3') + location.hash); }); })();
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02-21-2019
08:50 AM
Because the results you shared were so different from the post, I just want to ask, are you sure you're validating against the correct record in Marketo?
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02-21-2019
07:12 AM
You're on the correct path. Yes, it's a system managed field. No, it's not possible to write or update the field. Yes, you'll want to create a custom field to store that value
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01-23-2019
02:06 PM
Does your email live in Design Studio? Does it use My Tokens (which live inside of programs/folders)?
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01-14-2019
10:27 AM
1 Like
What exactly is the issue that you're having? Please be descriptive. You said you're having issues with login & portal access and not able to move forward. <-- Please provide details on that.
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01-11-2019
09:48 AM
3 Likes
The threshold for this isn't necessarily regarding the amount of qualified records, but the amount of filters you're using to find those qualified records. If you're using a single filter that points to a static list of 20k records, it'll get processed differently and faster than if you're using 20 filters to query against to find your 20k records.
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01-11-2019
09:33 AM
1 Like
This is more in reference to Marketo remembering that email being unsubscribed in your system already so it's just automatically unsubscribing the record for you. Here's 1 high level scenario. - You have a record with the email " test@test.com ". - " test@test.com " unsubscribes - You delete " test@test.com " as a record from your system - You create " test@test.com " as a brand new record in your system - Durable Unsubscribe kicks in as it remember this record as being unsubscribed and automatically unsubscribes this record
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01-11-2019
09:17 AM
1 Like
This is durable unsubcribe
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01-04-2019
09:25 AM
I feel you've got a long road ahead of you. Here are my thoughts. If you are no longer using abc.branddomain.com as a CNAME on the old instance, those links basically die out. EG. http://abc.branddomain.com/testing.html <--- no longer exists and can't be redirected to anywhere Because you have 2 Marketo instances now, you won't actually be able to use this method. In order for instance 1 to be able to redirect to instance 2, you will have to build out individual redirect rules for each page. Each instance also needs to have their own CNAME intact still in order for the redirect to work. Here are some high level options from my perspective: 1. Re-create all your landing pages from your old instance into your new instance with the same URL (minus domain alias/cname). This should resolve accordingly if you have the domain alias setup correctly in the new instance. 2. Revert everything back. Instead, create a domain alias on your old instance with your new domain. Then, when you're done migrating all of your pages to the new instance, you can point your new domain and the old one both to your new instance. For now, if you're creating stuff in your new instance, you'll have to use a different CNAME or live with the mkto URLS. 3. Create individual redirects for each landing page/URL I'm open to hear about any other ideas, perhaps if even something can be done on the DNS side of things.
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01-03-2019
02:52 PM
2 Likes
Most common issue I find when doing this is I always forget that this token only works on the "Send Alert" flow action. It doesn't work on the "Send Email" flow action and will show nothing.
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01-03-2019
02:50 PM
2 Likes
This only works for initial partition assignment. If you're updating a value on an already existing person who was already assigned in the past, you'll want to create a smart campaign for that.
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12-28-2018
10:15 AM
3 Likes
You're already correct in your findings. When you remove a record from the program it is acquired by, it no longer can be acquired by that program and all of that information will be blanked out.
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12-03-2018
07:28 AM
1 Like
It should be the most recently updated record.
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11-07-2018
03:41 PM
Whenever I hit the types of issues you've explained here, the first thing that comes to mind is there could be someone else working on the same asset. I always ask around to see who else, if anybody else, is working on the same asset or have it open somewhere. Do you have multiple designers working on the same assets at the same time?
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10-23-2018
12:27 PM
I don't believe you can subscribe to these reports. You can vote for it here: However, you can export them manually so there is that.
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10-23-2018
12:18 PM
3 Likes
See if this helps. 1. Build a smart list to contain the records who have filled out the form a minimum of 2 times. <-- This will give you the number of records that have filled out the form more than 1 time. 2. Build a smart list to contain the records who have filled out the form, excluding the smart list you just built in step 1. <-- This will give you the number of records that have filled out the form exactly 1 time only (first time).
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10-11-2018
10:19 AM
You can use the Marketo REST API to do all CRUD and approval processes for both Email and Landing Page templates. Whether you use a command line capable language like Python or not is completely up to you.
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10-11-2018
10:09 AM
1 Like
If you set it to allow the record to only flow through once, you should be good. If they do get deleted somehow and get recreated again, they will be allowed back through your campaign that first time again and never again.
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10-11-2018
09:45 AM
6 Likes
Was Delivered Email - IS NOT - This means that you are querying for ANY person that was delivered ANY email, but IS NOT C - It is expected that a person who was delivered ANY email in the past (but not C) would received C-x Not Was Delivered Email - IS - This means that you are querying for ANY person who was not delivered C-x2 - It is expected that this person who was NOT Delivered C-x2 would receive C-x2
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09-19-2018
07:35 AM
Because it's linked to a program, you will need to do Change Program Status instead and that will in turn sync to the SFDC campaign.
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09-17-2018
11:41 AM
I'd rec creating a smart campaign that adds records to a list to contain your subset of leads and then run a call to get the leads in the list.
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09-17-2018
08:54 AM
1 Like
It should no longer send out any emails after you abort it regardless of it's A/B testing or regular sends. However, if it's in the middle of sending emails whether it's an A/B test or not, you won't be able to gauge what has already been sent and won't be able to control that.
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08-28-2018
10:35 AM
1 Like
Seems to work fine when I assign the fonts as an inline style to your header for both fonts Looking at your code, it doesn't seem like you assigned this font-family to any of your elements.
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08-22-2018
10:32 AM
1 Like
If it's the same campaign, do the evaluation in the flow as a choice. If "Person was Created" in past "30 minutes" <--- choose whatever you like here in terms of time, then send new user email. Default is to send the existing lead email.
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08-22-2018
10:29 AM
5 Likes
Idea: If you set this to run on a recurring daily basis, you can just add a wait step for 7 days in the flow and the email to send after that. They will qualify on their first day, but have to wait 7 days before the email is sent.
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08-22-2018
09:20 AM
1 Like
Instead of using "Score was Changed", use "Data Value Changed" and add the constraint of "New Value" and choose "greater than" or "at least". See if that does it for you. Not sure it will, but this route is probably better in terms of what you're looking for.
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