Ankit_Dua

Hi Michelle,We have also implemented drift on our website.You may contact drift support they are super helpful and can help you in setting up the routing rules and playbooks in drift.ThanksAnkit

Hi Jessie,One person ( lead ) can be a part of more than 1 smart lists,depending on the criteria it qualifies. Say, you create a smart list A with criteria " email address is abc@abc.com" and in smart list B you say " Lead score is greater than 10", now if lead " abc@abc.com" has lead score more tha...

I just worked on RCE reports 15 minutes back, was working fine for me.

Agree with Danielle.

Try refreshing your browser and you should be good here.

Try creating the smart-list with filter "was delivered email" and "opened email", if you see the number, please try modifying the report settings once again or try to create a new one.

I totally agree with you Veronica Holmes​, but to stop this leads from syncing back from Salesforce to Marketo, he will have to hide those particular set of leads, I am not sure what will be the other way to do this. Do you have any recommendations here?

In addition to Devraj comment, audit trail will let you know the audit history for 6 months.

Here, either you can select delete from CRM "False".If you are deleting decent amount of leads, I would recommend deleting it via smart campaignIn smart list you can say " email address is abc@abc.com and in the flow you will get the option of "delete from sfdc" where you can check it as FalseThanks...