Justin_Cooperm2

Justin_Cooperm2

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Date Last Visited
‎10-19-2021 05:08 PM
Level 10
Joined the community 03-12-2013
Rank Icon Level 10
VP Product
San Francisco, CA
  • Re: Template somehow not allowing iphones to resize fonts, anyone know...

    Tuan, please send me your entire email template as an attachment to jcooperman@marketo.com Also explain briefly which block of code you believe should be controlling sizing and what you are seeing as the result in other ESPs vs. Marketo.Justin

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    1134 0 1
  • Re: iFrame within a Rich Text Token on Landing Page

    Synthia,This should work fine if you are using a rich-text program token and placing it in the landing page template (or landing page itself). Make sure the landing page is within the program where you have defined the token. If you are having issues, please let me know and I can look into it for yo...

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    2533 0 0
  • solved badge Re: Sending an email from a sliced jpeg

    Can you post the code as Josh mentioned? Otherwise, I am not sure what you're trying to do. I can let you know what is happening.

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    2963 0 0
  • solved badge Re: Emoji's in Subject lines?

    It's somewhat complicated how this all works. We don't support all emojis in our subject lines. We only support text symbols that are generally then converted into emojis by the recipient's email client (or operating system). There is a set of accepted text symbols that will universally work on all ...

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    6431 2 1
  • Re: Moving the Unsubscribe text

    https://docs.marketo.com/display/DOCS/System+Tokens+Glossary

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    1746 1 0
  • solved badge Re: Marketo Removing Code for Image Scaling for Outlook at 125%dpi

    It won't do anything to existing emails. But, if you look at my comments above, if you have an existing email template that has things like a custom DOCTYPE then all of a sudden when you create new emails from that template, that will persist.

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    3823 3 3
  • Re: Email link will not re-cookie lead

    Yes, please keep us updated about what support says here. What you described should work.

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    2223 0 0
  • Re: Email link will not re-cookie lead

    Email links have "mkt_tok" parameter applied, which does work. But that works through cookies. Munchkin will cookie the lead and then send the activity info to Marketo via JavaScript. If you use private browsing, cookies are not operational. So it makes sense that no tracking will work in that case.

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    621 0 0
  • Re: Emoji support in subject lines of emails!

    We already support this, somewhat. In subject lines, we don't let you use all types of emojis that you could inside of an email. We only allow you to use text symbols that have default emoji representations of them. For example, if you enter most these symbols ☂ Symbols — CopyPasteCharacter.com in a...

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    Ideas
    3669 0 2
  • solved badge Re: Forms 2.0 : embedded forms do not prefill ?

    Here is the product team's official stance on this:For pre-fill to work on embedded forms, it requires a publicly accessible API that retrieves lead information, which can include personally identifiable information such as email addresses, mailing addresses, names, and phone numbers. For us to mak...

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    10541 3 14

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Public Statistics
Date Registered ‎12-03-2013 11:13 AM
Date Last Visited ‎10-19-2021 05:08 PM
Total Messages Posted 1,379
Likes Received 792