Level 10
Joined the community 02-01-2013
Level 10
Portland, Or
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Here are a few of the common things users open support cases for.1. "I can't see the Calendar in my instance. How do I get access?"Each instance of Marketo gets 5 licenses for the ...
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Hi Julie,Where do they recommend that you put the code? You can add code to your pages by putting it in the template for the page, or you can use an HTML block while you're in the ...
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Here's an article I wrote with pretty much everything you need to watch out for when using wait steps.Wait StepsCheers!
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Hi Danielle,It would be the Boolean field type you would create. Then you set the field as a checkbox entry type when you place it on your form.John
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Hi Stephanie,This can be done with a trigger campaign. You would have a campaign with a trigger like "Fills Out Form", which would push leads into the flow of the campaign when the...
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Sure, as long as the Schedule tab of the campaign says that leads can run through it every time, then there won't be any problem with them running through again. Alternatively, you...
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Hi Alyssa,Once a lead has been added to an Engagement Program the smart list of the campaign that added them no longer evaluates them. What I would recommend is going into the Memb...
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Hi Ilana,A token cannot work in a trigger this way because tokens depend on knowing who a lead is in order to populate. The trigger wouldn't be able to fire because there wouldn't ...
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Hi Paul,Are you certain that the record you're pulling has been synced to SFDC? It's possible that field is blank because the record only exists in Marketo.John
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Hi Chris,This can happen if there is something wrong with the email assets itself, or something goes wrong on the back end. I haven't heard of any email issues today though, so I w...
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