Whoops, I just thought of something else.You could use "If" statements in your Send Email flow steps. For each Send Email step you would want a choice. You'd say "If Customer Id fi...
Hi Bree,The smartlist for a campaign is only looked at in the beginning. Once a lead qualifies for a campaign and gets into the flow then they will continue through the entire thin...
Actually, the more fields you add to the equation, the more likely you are to get duplicates. It's because every field used to de-dupe has to exactly match any newly submitted data...
Hi Jennifer,Jamie is right on with the smart list.There isn't really any way in Marketo for one lead record to automatically affect another, so it's not possible through a smart ca...
Any errors would show up in Marketo Admin > Sales Insight. If there were a problem you should see Configuration Error in red letters.If this is just a single user though, it's not ...
Hi Juli,You can do this with a smart campaign, custom field, and some tokens.You have:Product Interest and Area of Interest, and you'll need to create a custom field.Basically, you...
Hi Megan,Marketo hasn't changed the default de-duplication field (Email Address), but if someone requested an additional field for your instance, then that may explain it.Also, whe...
Hi Steph,Does the email activity come and go? Or is it there for some users and not for others? The reason I ask is that it could be related to permissions, and if they don't all h...
Hi Sanford,I hadn't considered leads becoming Known when they filled out the first form, even though they won't have email addresses yet. Thanks for the reminder.