John_Clark1

Hi Sijia,There was some talk of this kind of thing earlier, and Wistia was mentioned as a possible solution. The other solution I've seen for tracking video is Vidyard.I haven't used either of them, but they're both Launchpoint partners so they'd be worth looking into. (launchpoint.marketo.com)Mayb...

Hi Jeff,If a record's unsubscribe field is false (they're subscribed) then they are eligible to receive emails, and it's possible to have duplicates where these fields don't match. Once an email address has been unsubscribed the "master" record for that email address on the backend will ensure that...

Hi Jeff,The Durable Unsubscribe feature in Marketo means that when a lead unsubscribes(has the standard Unsubscribe field checked), if there are any other records with the same email address, those records will be unsubscribed as well. Even if the original gets deleted the duplicates will still be ...

Hi Lindsey,An Email Link Performance report in Analytics will show you the numbers for these links, but if you want to see exactly who clicked each link then a smart list with a Clicked Link In Email filter and Link constraint within that filter would be best.Reports are focused on numbers, and the ...

Hmmm, this is above my head. Kenny Elkington​, any thoughts here?John

Hi Jason,There isn't currently a log in Marketo.What call is it you're trying to work with? Also, are you able to make a very basic authentication call?John

If you're looking at a dashboard for either an Email Program or Engagement Program, keep in mind that these can take some time to calculate all of the stats. Email Programs are usually fairly quick, but Engagement Program dashboards have to wait for around 72 hours because a lot of the information ...

You can use the {{SP_Send_Alert_Info}} token for lead information, but you would need to use {{trigger.trigger name}} for the form name.

It's part of your instance's unsubscribe footer, which you can see in Admin > Email.The token {{lead.Email Address}} is part of that footer, and it will populate with the email address of whatever lead triggers the Send Alert flow step. It would do the same thing for Send Email flow steps, which is...

Hi Taylor,The alert email isn't actually going to them. There is just a token on the instance footer that populates with their name because they're the one that triggered the alert.As long as you're using the Send Alert flow step with your own email address, then there's no worry that the lead is a...