John_Clark1

Hi Laura,You can set this up with a trigger campaign using the Email Bounces or Email Bounces Soft trigger. You would then set the flow of the campaign to send an alert to whoever you choose. You could also use the token {{lead.lead owner email address}} to send the email to whoever the lead owner...

Hi Jenny,If any of the leads in Marketo get synced backed to SFDC, then they will be inserted as new leads and be treated as any other lead. They will have any updates from that point on synced back and forth between Marketo and SFDC.John

Hi Amanda,Either one would work. For the Static List you would need a trigger campaign set up to watch for the Form Fill out, or for some change to a field on the form. The flow of the campaign would add the lead that triggered the campaign to the list.For a smart list, you would use the same filt...

Hi Chris,What trigger are you using? For the most part smart campaigns are focused on Leads and Contacts only, but if you're triggering off of an Account field, then it should qualify all Contacts associated with that account.John

Hi Todd,I would probably recommend opening a case with Support. Some of our people here will be able to help troubleshoot what's going on here.John

Hi Taylor,If you're wanting to email the same group the same email, then it's best to set up your smart campaign with the filters you need in your smart list, and a Send Email flow step in the flow. Then you can go to the Schedule tab and use the Schedule Recurrence button at the top. This allows ...

Hi Taylor,There are two things here.First, you only need to move the leads into the Nurture Program one time. You do this through an external smart campaign with an Add Lead To Engagement Program flow step, which is where you would decide what stream to put them in. Once that campaign has run they...

Hi Sijia,There was some talk of this kind of thing earlier, and Wistia was mentioned as a possible solution. The other solution I've seen for tracking video is Vidyard.I haven't used either of them, but they're both Launchpoint partners so they'd be worth looking into. (launchpoint.marketo.com)Mayb...

Hi Jeff,If a record's unsubscribe field is false (they're subscribed) then they are eligible to receive emails, and it's possible to have duplicates where these fields don't match. Once an email address has been unsubscribed the "master" record for that email address on the backend will ensure that...

Hi Jeff,The Durable Unsubscribe feature in Marketo means that when a lead unsubscribes(has the standard Unsubscribe field checked), if there are any other records with the same email address, those records will be unsubscribed as well. Even if the original gets deleted the duplicates will still be ...