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Thanks so much Greg . You have saved a lot of my time here. If I want to test this out in my sandbox first, how do I do this? Currently, my marketo account is enabled for production. I read in the product docs that once you enable the sync, you cannot stop it. I would want to test out a few things ...
Thanks Greg! So, just to be double sure, if I remove the edit perms from the SFDC profile, it will not update SFDC? Also, it will be visible to Marketo, and won't affect updates in Marketo? In other words, the sync will only happen from SFDC to Marketo? Correct?
Hi! I'm pretty new to Marketo, so still figuring this out. One of my colleagues reported that when they changed the contact info in Salesforce, it got overridden from Marketo later on. Is there a way I can stop this? I want my Marketo account to sync only from SFDC, and I want to stop the sync from ...
After a thorough debug, I realized it's a combination of Contact Triggers & Account workflow rules which was causing this. Luckily, it isn't changing any record! Thanks for all your help.
Thanks Geoffrey Krajeski ! But by removing the edit perms for the marketo profile in salesforce, will also stop the sync between marketo account info and salesforce? I read it somewhere to give right permissions in marketo, we need those fields to be visible for the marketo profile.
Got it. Thanks Greg. Will keep in mind. This was my first post.
Thanks Greg!I do not believe that has been activated by the support. We never asked for it. Also, there are no custom triggers from our end to stimulate this update on account. I see that the updated timestamps on contact and account are precisely the same. So, something is triggering an update on t...
Recently I discovered that my Marketo user in Salesforce is also updating accounts. The product docs for crm set up says that account syncs are always from SFDC -> Marketo. Then why is my org getting updated by Marketo?
Recently I discovered that my Marketo user in Salesforce is also updating accounts. The product docs for crm set up says that account syncs are always from SFDC -> Marketo. Then why is my org getting updated by Marketo?