Grant_Booth

Level 10

Joined the community 01-08-2013

Level 10

Portland, OR

Sr CRM Administrator

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Re: Sending emails to leads not in your database

by Grant_Booth in Ideas 02-19-2015
Latest Post 02-19-2015 by Grant_Booth

Hi Todd,Have you considered adding them to your database but as unsubscribed? Then you could send them an operational email (which ignores the unsubscribed status) without having t...
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Re: Error Creating Calendar File Token

by Grant_Booth in Product Discussions 02-19-2015
Latest Post 02-19-2015 by Grant_Booth

The last time I had a case about this error was when a customer tried to give it the name "{{Save the Date}}" instead of just "Save the Date". The system adds the curly brackets au...
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Re: Search bar in landing page

by Grant_Booth in Ideas 02-19-2015
Latest Post 02-19-2015 by Grant_Booth

Hi Michael,Google has a number of resources on this. You can add a custom search to your page for free:https://www.google.com/cse/tools/create_ontheflyJust drag over an HTML block ...
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Re: Customize the forward to a friend form?

by Grant_Booth in Product Discussions 02-19-2015
Latest Post 02-19-2015 by Grant_Booth

Hi Aqeel,At the moment it can't be customized, although there are a number of ideas related to this https://community.marketo.com/MarketoIdeaDetail?id=08750000000Ipn6AAC
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Re: Web Page Is vs. Contains

by Grant_Booth in Product Discussions 02-18-2015
Latest Post 02-18-2015 by Grant_Booth

IS works differently depending on whether you're referencing a Marketo page or non-Marketo page.If it's a Marketo page, you use the asset's name in Marketo. If it's a non-Marketo p...
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Re: How to customize form follow up to show a custom message on the same pa...

by Grant_Booth in Product Discussions 02-18-2015
Latest Post 02-18-2015 by Grant_Booth

Hi Christine, There's not a supported method for doing this, but I've seen it done before using the methods described here:http://developers.marketo.com/documentation/websites/for...
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Re: Added New Fields to the Form.. now it won't show the fields below it.

by Grant_Booth in Product Discussions 02-13-2015
Latest Post 02-13-2015 by Grant_Booth

If you feel like you need to go with checkboxes rather than a select field, you might give the form mutiple columns so it's not as long. Just click and drag the field to the side o...
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Re: form field values passed from email

by Grant_Booth in Product Discussions 02-10-2015
Latest Post

Hi Hank, It sounds like maybe you want to set the value of a hidden field using a URL parameter:https://community.marketo.com/MarketoArticle?id=kA050000000LH7uCAG
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Re: Can I track opens of alerts and apply that to an associated lead?

by Grant_Booth in Product Discussions 02-09-2015
Latest Post 02-09-2015 by Grant_Booth

Hi Daniel,Alert emails aren't tracked, so I'm not sure of a direct way you can do this. You might consider using the Create Task flow step instead of Send Alert, to create a task i...
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Re: Additional spacing appearing only in plain text sample emails

by Grant_Booth in Product Discussions 02-09-2015
Latest Post 02-09-2015 by Grant_Booth

. Hi Tara, This is an interface bug that we're experiencing right now and working hard to resolve. If you click and drag the bottom-right cornerof the send sample popup, and drag ...
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