Grant_Booth

Have you considered using a multi-select field in your CRM? If you're using SFDC, it should sync down multiple values into the corresponding Marketo field as a semi-colon separated list (Value1;Value2;Value3) Then you could use a filter for that field in Marketo and use "contains" instead of "is" fo...

Hi Jasmine,Do you have a dedicated IP for your Marketo emails? If so, you can provide it to customers so they can ask their IT team to whitelist it. Without a dedicated IP though, you would probably have to ask them to whitelist all Marketo IPs, which their IT team is unlikely to agree to since it w...

^ What Dan said. Also beware that if the field maps to both a lead and contact picklist field in SFDC, it will only prepopulate values that exist on BOTH fields in SFDC.That is, if the lead field has values A, B, and C while the contact field has values B, C, and D, then only values B and C will dis...

To work around this we have a "Contactable Segmentation", which files anyone unsubscribed, marketing suspended, etc., under a "Blocked" segment. Then we just filter them out of the smart list in the first place. It would be nice if being able to see qualified, mailable leads as a smart list was buil...

Those are system fields which do a lookup to the account owner or lead owner in the CRM - in other words its read-only to the CRM. You can use a custom field to designate what lead is owned by who, like you described, but keep in mind that data will *not* sync up to your CRM. To hide the original fi...

I see the visibility rules in the form editor only let you set plain text, not a rich text label.I'd recommend putting something like this in the page's CSS.mktoLabel { color: white;}or, if that doesn't work, try:.mktoLabel { color: white !important;}If you're using a custom color that isn't exa...

For creating a new user with the same email after deleting the old one, just wait 15 minutes or so. If I remember there's a back-end cache that takes a little time to clear before it recognizes that the email is no longer in use. If the password reset still doesn't work after that, you'll probably w...

Hi Eric,The {{trigger.Name}} token will record the name of the smart campaign which requests a campaign.So if if you can figure out logic so that the campaign which pushes them over the threshold requests a campaign to set the MQL Source Program field, you can use the {{trigger.Name}} token to set t...

My advice is to instead block leads with public email domains from marketing qualified status and being routed to sales reps unless they take some particularly important action (like fill out a contact me form or request a demo, in which case require a company name). That way they can still receive ...