Grant_Booth

Good to know, Mike! Thanks

Hi Ashley,I don't believe there's a way to sync that value directly over without a pretty tricky workflow or apex trigger in SFDC.What you can do is rely on program statuses instead - just sync the program that sends the email with an SFDC campaign, and have the lead's program status in Marketo chan...

Hi Dan,Yesterday we did have posted several P1 announcements, however an alert was not emailed out to customers. The primary reason for this as I understand it is that the problems did not impact all customers and would cause confusion to those it does not apply to.For example, one of the problems w...

Hi Gina,This is explained in a comment of another discussion, here:Re: New Text Editor is ****There is now the option to set a default block-level element by going to Admin > Email > Edit Editor Settings. You might try setting it to "None" for the email editor and then run some tests to make sure th...

Hi Nancy,If you edit a draft of the email in Marketo, could you double-check that the From address is a valid address?Grant

Hi Will,This is due to a bug which is affecting a number of customers that our engineers became aware of earlier this morning. We are working on resolution now - I recommend keeping an eye on the Support area of the Community to see the P1 Alerts there.Grant

Hi Kim,What kind of information is this form collecting?In general, creating duplicate records is a really bad idea unless the duplicates are intended to be handled by distinct teams. It sounds like maybe this is part of some kind of survey? If so, I recommend checking out launchpoint.marketo.com. T...

I second Gregoire,Based on your description, it sounds like you're just removing the leads from a list rather than deleting them from the database. Lists don't actually "contain" leads - leads are just "associated" with lists. You could delete the list asset itself and the leads would still be in yo...

Hi Brian,I'm afraid I can't help much with that, since I'm not familiar with RJMetrics and I'm not a developer (I'm in Support and familiar with the APIs, but haven't done much live implementation myself). For that I recommend seeking the help of an experienced developer or consultant.Grant

Hi Brian,You should be able to do this using the Get Lead Activities call and related calls. First, you get the IDs for the activity types:Get Activity Types » Marketo DevelopersThen you get the paging token (this is when you choose the time/date after which you want to pull activities):Get Paging ...