Joey_Forcelli1

Do you have anything running that might be bogging down the system and causing this campaign to be deprioritized? If not I would definitely reach out to support.

Wow, really odd. When you look at the last run date on the campaigns main status screen, does it show that the campaign was completed? Example below.

Can you send screenshots of your campaign flow?

Can leads flow through the campaign multiple times or is it set to only once?

Hi Bronwyn,You should move this post to the products discussion.Have you looked in the results tab to try to diagnose? If not, I would highly recommend doing so. The results tab will outline which flow steps were successfully executed and also highlight if any were skipped. You should be able to ...

Couple Q's:Does the LP exist at the parent level (content download program) or are their individual LP's for each child (channel programs)? Are you triggering the content delivery through the parent or child programs?It may be that a simple restructure of your campaigns is needed.

I too have used Knak. Would definitely recommend them.

We have all had those moments . Glad we were able to get it figured out.

You have to double click the purple arrow that leads into the MQL Stage. Once you double click it you will enter the smartlist that executes the transition. See below.

Erik,Go to the Cedexis Lead Lifecycle model and update the transition rule that changes the revenue stage to MQL.