When you are focused on specific area of Marketo and want a deeper dive than what you see in documentation, that's a great way to get under the hood with a mentoring session. Further, if you watch any of the videos from Summit, and find something that's a bit over your head, ask for a mentoring session to explain the parts you don't understand. It's also good if you have a specific use case that you want to explore. While you can get that via support, the mentoring session often gets the Marketo support person a better idea of what you're trying to do and allows for spontaneous ideas that would not usually come up via email. ... View more

Your best bet might be to make the email generic with a button that says something along the lines of "Get our latest offers", that drives to a landing page. That way, you can change the landing page with your updated offers, and if anyone clicks thru, they are seeing exactly what you have to offer. ... View more

A question to clarify my understanding on this portion. Regarding the scenario where an existing lead fills out a form, how would one keep the data from being put into the Marketo db by proxy? My guess would be set up similar fields in Marketo to the actual fields and our forms would write to these proxy fields (Example: Field "First Name" might have a proxy field named "PROXY First Name", and the forms would all use these proxy fields. Then, on a positive response from the reCaptcha webhook, we'd use a SC to overwrite any data from the proxy to the actual field. Is that accurate? If I'm completely off-base, any guide toward enlightenment is greatly appreciated!! ... View more

The "hidden field" method is not usable, as the field cannot be required. If the field is required, valid form fill outs could never complete, because you'd be requiring a field they can't see. A bot could easily not fill in a field that is not required. ... View more

So after three weeks of going back and forth with our IT team, we finally got it working where we can send the URL to the API which shortens the URL and then sends the SMS. Two things happened that I think helped, though I'm sure there's some clean-up to do, as per Sanford's previous reply. Defining the parameter for the URL BEFORE the message. I'm not 100% sure if that is necessary, but seemed like it makes sense, assuming the code is executed from top to bottom. The second thing that finally put us over the edge, was the case-sensitivity which I probably would have figured out eventually, but was made much easier because of Sanford's suggestion. The code that actually works: [             {                         MobileNumber : {{lead.Mobile Phone Number}},                         Parameters: [],                         Url: {{lead.Amazon SMS URL}},                          Message : "Your Direct Energy Business energy plan expires soon. Locking in a new rate only takes a few minutes. Get started now! #Url# Text HELP for help. Text STOP to opt-out of messages.",             } ] Once again, thank you Sanford. I really would like to buy you a case or bottle of your favorite beverage! ... View more

It was a long shot. I'm eager to learn, but without a solid foundation in javascript, I feel like I'm picking up a book and opening to the middle and starting to read. ... View more

Sanford Whiteman​ I appreciate the opportunity to re-think my guess. When a descending order is chosen, the order would be -1, 0, 1, etc. ⊥ , would equate to a -1, as would "Thumbs down" . ... View more

Because down comes before up when descending (from bottom to top). I'm TOTALLY guessing, though. ... View more

Thanks Sanford, your input is always appreciated. I'll fix those trailing commas and the URL case and see if that helps. As far as the endpoint, I'm not 100% sure. My architecture team settled on Amazon SNS, but I believe they are trying using an API to get the data out of Marketo, shorten the URL via bitly and then sending the SMS. They seem like they know what they're saying, but not 100% sure as they know worlds more than I do. Should I ask them what the actual endpoint is? ... View more

Thank you for the heads up! It's appreciated! ... View more

I'm concerned I may be seeing an alternate issue. I'm on v.66 of Chrome, and I'm noticing that there's no Marketo forms on my site. Some are Marketo landing pages that should have a form, and some are CMS/Sitecore pages with embedded Marketo forms. Some are on HTTP, some are HTTPS. Is anyone else seeing this? Is this a cert issue? ... View more

Great questions, Valerie. I'm interested in seeing what the community has to offer on your inquiry!! ... View more

Thanks Dan, upvoted your idea! ... View more

My understanding is that if you have duplicate email addresses in Marketo, it will send to the first email address it finds. That, however, depends on how Marketo puts the results together. Meaning it could be sorting via Company name, or First Name, or some other criteria you specified, so unless someone else can answer the EXACT way Marketo sorts, it's a toss-up. You have no way of knowing which one will be selected. If I'm wrong, please someone correct me. I hope I'm wrong. ... View more

Thanks Greg, I appreciate the response. I'm going thru the triggered campaigns and deactivating those. I have some others that are scheduled that I need to shut off and then disable the sync later to see if I can update the schema. ... View more

Sadly, In that case, you'd be SOL. Would you say you have more mail scanners that click all links than actual people that click within seconds of your email send? ... View more

I'm stoked I had the same idea as you, Josh!! So the mail scanners see that link and essentially mark it as spam? ... View more

I'm not sure this would work, but I've thought of putting an "invisible" link as the first link of my emails (in the pre-header) and ANYTHING that clicks that link is garbage. You would have to set success to false or somehow mark this (temporarily) as not being a successful interaction. Perhaps a filter campaign in this instance would be used, so: If main CTA is clicked, AND invisible link is NOT clicked AND there's a CTA linked website visit, then SUCCESS, otherwise, do nothing. The downside is, if there IS an interaction post scanner, you'd never know it. Wait! What if you timestamped that initial invisible click, and your filter campaign could be set to look at the timestamp and let's say positive interaction that happens 5-10 minutes after that timestamp would be considered a "live" interaction? ... View more

Would this assume that operational marketers know what CSS classes within the schema mean? I'm wondering if that might be too much to ask. Or would it be a matter of selecting one and testing in their browser? ... View more

Agreed. We've been trying to figure out why SFDC contacts/leads don't end up in Marketo. After a long conversation with support, we learned about movement with the SystemModStamp and would like Marketo to be smart enough to see leads that were created but don't have "movement" from a SystemModStamp perspective. Our idea (from a SFDC side) was that moving a lead/contact into a campaign triggers "movement" and thus updates SystemModStamp. ... View more

Hey Frank, would like to hear more about challenges you faced. ... View more

Hi Veronica, I'd be interested in seeing that integration guide. I just followed you, but don't seem to be able to send you a PM. ... View more