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Great tips, Chelsea! Especially love #3 - as our team starts to support more product lines and projects from external agencies, it's so important to be able to share with them the data they're looking for in a manageable way!
This is great! Thanks for sharing, Grace. Couldn't agree more about the "follow through" part - when I consumer takes their time to indicate a preference, not honoring that can be tragic.
Hi All -Looking to revamp our communications preference center and I wanted to hear first hand some of the things that you've found success with, as well as those things that you had struggles with?Did you try to be too complex? (e.g. Marketing emails only on Tuesday's when it's raining)Did you not ...