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Hi Greg,Yes, of course. But with the webhook, we have the total score data in Marketo regardless of whether or not the lead is synced to SFDC.There's a reason we stopped adding default values that is specific to the setup of this company. Thanks again for your help!Denise
Does anyone know why there is often a discrepancy between the time in the Lead Created Date shown in a Smart List Lead View vs the time inside the activity log? For example:Smart List Lead View shows 6:34pmWhereas inside the Activity Log it says 6:49This is a small discrepancy but I notice it becaus...
Hey Justin, Yes, I was in great shape, other than the fact that it wasn't working, per my description. The next day it mysteriously worked correctly, however. One of those Marketo gremlins must have been messing with us.Denise
Hey Justin,I'm having the same issue with an email and this fix didn't work for me. Marketo stripped out the tags when I made the additions. Would that have prevented the solution from working? If so, how do I stop Marketo from removing those tags?I'm not sure I should need to add them to the email...
Hi Kristen,Thank you very much for doing this!I believe the answer you provide to this question is incorrect:"True or false: You can use a transition rule on the first stream in an engagement program."The answer you provide is "false." The answer should be "true."Denise
Hi Frank Passantino & Grégoire Michel -Having looked into this further, we actually need more robust reporting then would be achieved by Greg's additions and my initial description.Case in point, I have a Marketing Director client with multiple (> 10) Engagement Programs who wants a monthly report s...
Hi Frank - The dashboard is fine if you want to look at one engagement program at a time. If I'm the director of demand gen and I have 10 multi-stream engagement programs, I want a rollup report that shows me the type of info in the dashboard for ALL my engagement programs.
There is a similar idea for adding Engagement Programs to the Program Performance Reporting in RCE. This idea is to add an Engagement Program Performance Report to the standard analytics (i.e., not Revenue Explorer).1) Add a row for each stream in addition to the row for the overall Engagement progr...
Hi Frank -I heard back from Marketo Support and it turns out that you have to search for "Add to Nurture" in Campaign Inspector in order to find "Add to Engagement Program" flow steps. The person I was working with in Support is not sure why it works this way but I confirmed he is right.Denise
Hi Frank -That was a great suggestion and I found a lot more of the campaigns with Add to Engagement Program that way but it's still incomplete. And the reason I was looking was to find all the instances where this flow exists in unexpected places. I have logged a support ticket with Marketo and wil...