Denise_Greenb12

Hi Olya -Are you using Marketo Forward to a Friend link in your emails? That doesn't stop someone from using the built-in Forward button in their mail client but if you make it prominent I suspect a lot of people who wanted to forward the email would use it - and that can be tracked.Denise

Hi Ronn - I wouldn't use an existing scoring field for this. You may want to use them for what they're designed for later. Create a new fields for Product Scoring - e.g.: Product A Score, Product B Score, and so on.Also - when you say the person "subscribes" - are they literally overtly requesting ...

You're welcome!

I just realized you must be seeing "Skipped choice" in the activity log or results. It looks like you have other tokens in there, too. Are you sure that's the token that Marketo is complaining about? Is there more than one choice? In the activity log, Choice 0 = what you see in the Smart Campaign Fl...

Hi Kacper -1. Create static lists for each of the program statuses2. Add the program members to the static list that matches their status3. Remove the members from the program (Change Program Status->Not in Program4. Remove the Change Program Status flow steps from the campaigns in the program5. Cha...

Hi Anne,Where are you putting the token? Could you send a screenshot? I just tried putting that token in the Comments field in a create task flow step and there was no error message.Denise

Was your Salesforce instance previously synced? Does Marketo see these people as Salesforce leads and contacts? If so, I believe that when you try to do a merge, Marketo invokes the Salesforce merge function to do the job. Hence your error and only Marketo Support would be able to help here. Is it d...

Without knowing why the merge failed it's hard to advise you. Do you have anymore detail other than failed? Do you also have Salesforce.com and are the duplicates there, too? If so, it might be less error-prone to do the manual merging there.

Hi Troy - I thought it might be helpful to add more details to Sandy's reply. I agree with him about using a different field to use for the list import. For example, if your field is "Notes from Event" you could create another field called "Notes from Event List Import." When you import the list, im...

We have campaign logic for Engagement Programs as follows regarding unsubscribed, black listed, etc that keeps them out of our Engagement Programs:1) Add to Nurture campaign excludes anyone who is unsubscribed, blacklisted, had email invalid, etc. (i.e., Marketable Segment is False).2) Add to Nurtur...