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Hi Amy,Where are you looking?If you have been able to add these fields to a Marketo form, then these fields exist in the database. If they are custom fields, they will be visible when you dsplay the leads in lists or smart lists provided that you add the columns to you view (Create and Change Views ...
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Just fix this annoying issue that require that we go through support to map an account and a lead field when setting up SFDC sync."Fields cannot be mapped" when trying to map 2 custom fields before initial SFDC sync
Hi Bree,as a complement to Kristen's points :Read this doc : Durable UnsubscribeKeep in mind that you cannot overwrite the "unsubscribe" field though import (while you can set it for leads that are created though import).Hope this helps,Greg
Hi Tim,We have too little info to be able to help you.What is your CRM?When you write "some email address are tied to multiple accounts", does that mean that you have multiple leads with the same email address in Marketo or that a contact is linked to multiple accounts ?-Greg
Hi Hishori,Both will add the lead to you program if they are not yet members.Change program success will impact the "Success" counter. We very seldom use change program success. The very few cases we use it is to correct errors. Especially in the case when you change you member statuses settings and...
Hi Lauren,Go the lead activity logs and click the "merge lead" activity to see whether it gives you more details.-Greg
Hi Nina,A few thoughts :1/ Enforcing email address at SFDC level is not that a good idea : it will push people (especially sales) to enter data with bad values. Keep in mind a simple metrics :if avoiding a bad value costs $1then cleansing a bad value costs $10and leaving with a bad value on the long...
Hi David,Try changing the constraints in you trigger :New value is closedOld value is not closedand remove the constraint "Stage is closed"Hope this helps,-Greg
Hi Sanford,How would you populate a LP content from a file?-Greg