John_Danielson1

Level 3

Joined the community 28-06-2012

Level 3

Marketing Operations Manager

Boston

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Re: Web page visit on Activity Log not showing

by John_Danielson1 05-03-2017

Hi Gregoire,Why would some leads capture the Visited Web Page activity while others do not? We recently created a new landing page (non-Marketo LP) for an upcoming marketing campaign and I have been testing the form on the page. When I look at my test leads, there is no activity that shows they visi...

Discussions

1625 0 1
Re: Source and Lead Source fields

by John_Danielson1 02-17-2017

Hi Greg,Thanks for the quick response. Unfortunately, that field is still being used, so I am unable to rename it. John

Discussions

2623 0 1
Source and Lead Source fields

by John_Danielson1 02-17-2017

We have a custom SFDC field called Source and Marketo's change of 'Leads' to 'People' has seemingly caused an unforeseen problem. With this change, we now have two Marketo fields called Source. The issue is when I try to run a Smart Campaign to update SFDC Lead Source, I only have one option for Sou...

Discussions

2891 0 3
Marketo API Question

by John_Danielson1 02-10-2017

We are in the process of creating a user portal so our customers will be able to log into our site. We are wondering if it's possible to have our website call a Marketo API to check if the user's email address already exists in Marketo? Does anyone know if that is feasible?

Discussions

1424 0 2
Re: Leads = People Now?

by John_Danielson1 02-07-2017

We utilize SFDC and have a custom field called Source. It looks like this change has caused some mapping issues, as there are now two fields in Marketo called Source. When I look at the field mapping, the Marketo field Source is mapped to the custom SFDC field (Source_c). I also see a field called L...

Discussions

2953 0 0
Re: Trigger campaign taking 15 minutes?

by John_Danielson1 02-01-2017

Hi Devraj,No, there are no filters in the Smart List, just the trigger for "add to list." Just to clarify, there is no alert being sent to me. The flow is to send the leads an email when they are added to the list, wait 1 day, and send another followup email. I was testing the process using myself a...

Discussions

3299 0 2
Trigger campaign taking 15 minutes?

by John_Danielson1 01-31-2017

I just created a new trigger campaign that is triggered to send an email when a lead is added to a list. When I tested it, it took 16 minutes for the trigger campaign to run and send me the email. In a live chat with Marketo, I was told to try clearing my cache to speed up the system. Has anyone els...

Discussions

3566 0 6
Re: Allow users to see leads in a wait step

by John_Danielson1 01-18-2017

Thanks Grégoire! I can't believe this doesn't already exist. Do you happen to know how many votes an idea needs before it gets looked at?

Ideas

2603 0 2
Allow users to see leads in a wait step

by John_Danielson1 01-18-2017

Currently you are able to tell the number of leads are in a wait step, but there is no way to see the specific leads in that wait step:It would be great to be able to click this number and see the leads. You can click the number to see the total members in the campaign, so I can't imagine it would b...

Ideas

2688 7 5
Re: How does Marketo determine an email is invalid?

by John_Danielson1 01-09-2017

Hi GregWe don't have any smart campaigns that would flag that field. When I look in the activity history of the majority of these leads, I do not see any activity for when Marketo marked the email invalid and provided the invalid cause. It just shows "Send Email" and "Email Bounced":And then I can s...

Discussions

15795 0 3