Just discovered that SFCD has a new feature that can create a warning when sales people are trying to create a potential dupe based on the parameters the SFDC admin sets up! I was ...
Are you using form prefill? If they are already a lead and are cookied in the browser, then their email address would prefill and they would be less likely to change it (because ef...
Snippets feel like one more moving part in something that would be ideally built into the editor at the program level for rich text tokens. Will this be on the roadmap soon?
In your filters for smart lists, there's a "forwarded to friend" filter. You could constrain with the "minimum number of times" filter and keep increasing it until you find one lea...