Łukasz_Michna

Łukasz_Michna · ‎03-05-2020

Hi all, I was wondering if someone has created an abandoned cart email program in Marketo and would like to share their experience/solution? We want to create an abandoned cart email which displays up to 6 products from the abandoned basket. Each product contains data such as image, price, description, quantity, etc. Therefore, I'm trying to create 6 custom objects, each for one product. I'll use the data in these COs in the email script tokens to populate the email. However, because someone could leave just one product in the basket or more than 6, we don't want to display empty "product modules/tables". So we need to make the email dynamic. For that I'm thinking to create a segmentation based on how many products were abandoned in the basket (1-6 or more). It seems like a really complicated process. Is there an easier way to do it? Any advice would be appreciated. Thanks, Lukasz Example:

Łukasz_Michna · ‎01-17-2020

Great tips, especially the one about API calls! I didn't think about that.

Łukasz_Michna · ‎08-21-2019

I deleted my private email record from Marketo and now the landing page is only showing my company email which is correct. Therefore it must have been an issue with the cookie/munchkin being associated with my private email instead of my company one. Thanks, Lukasz

Łukasz_Michna · ‎08-21-2019

Thank you for your replies. As far as I can see we have only one email field. As it's a unique identifier in Marketo I didn't even think you can have more than one. Both my company email and my personal email are stored person records in Marketo with the same first and last name. What's interesting is that if I use a different browser or use Chrome Incognito mode the problem disappears and Marketo "reads" the correct email address. So I assume it's a cookie issue, but surely both of my emails must be cookied on my computer. So why is the landing page picking one over the other? Thanks, Lukasz

Łukasz_Michna · ‎08-21-2019

On our Unsubscribe landing page, we have a token of {{lead.Email Address}} in order to show which email the visiting person is registered with. When I try to unsubscribe from a Marketo email I received to my company email address (company@domain.com) I am taken to the unsubscribe landing page. But the email that I am registered with (as displayed on the lp by the token) is my private email address (private@domain.com). Even though the email came to my company inbox and I clicked the link in that email, Marketo is still "seeing" me as my private email (private@domain.com). I believe this is why many of our customers are complaining that they have unsubscribed several times but still continue to receive emails. Can you help me understand why the above is happening? Thanks, Lukasz

Łukasz_Michna · ‎07-02-2019

Hi, I would like to know whether the "Not Opened Email" filter already assumes that the person was sent that email, or do I need to add that filter (i.e. have both filters "Was Sent Email" and "Not Opened Email"). For example, if I have a smart list: 1. "Member of Engagement Program" is true AND 2. "Not opened email" is "Email 5" (there are 10 emails in this engagement program) Is this only going to give me the list of people who were sent but didn't open Email 5? Or is it going to give me a list of all people who didn't open email 5 including those who were not yet sent this email?

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Date Last Visited	‎04-13-2022 07:58 AM

Date Registered	‎04-12-2019 06:30 AM
Date Last Visited	‎04-13-2022 07:58 AM
Total Messages Posted	6

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