Liliana_Cheng1

Hey Rick Hooghiemstra​, did you find a solution for this? We're looking to do something similar, but having a lot of trouble.

Thanks for your insight, Sanford Whiteman​. The issue isn't just the significant delay in triggers, but there are a few test leads who are still just sitting there without qualifying for the trigger that they should have. There might have been more leads that didn't qualify for their triggers, but I...

Hi Josh Hill​, do you mean trigger delays are pretty typical? I watch this smart list closely and have never experienced these extensive delays before. I'll take your advice on shutting down some triggered flows, but multiple Marketo support reps confirmed our trigger queue is negligible...

Thanks for the link, Dan Stevens​. I added it to the case that I opened and asked if it was related to the Orion migration. I see that Ajay Awatramani​ replied to your discussion saying this bug was patched in November, but you mentioned that you still experience this behavior occasionally. How does...

Hi Adele Miller and Amanda Thomas​, I've been experiencing similar issues where some leads are not qualifying for triggers. I wonder if this is a bug that's more widespread?It doesn't seem to be isolated to any specific form or trigger in our instance. Of the leads who fail to qualify for a trigger ...

Hi Sharnel Ross​ and Sanford Whiteman​, I finally received an explanation of what happened from Marketo support/engineers. Not much detail, but if you're interested see below:Below is the RCA I received from the Engineering team: When: Feb 4th 11:50am PST – 2:02pm PST Feb 6th 6:00pn PST – 6:35pm PST...

Ah, interesting. Thanks Sanford Whiteman. If it makes any difference, we are on the NA6 Instance for Salesforce. Our SF admin advised that there were no degradation, disruptions, or maintenance issues on the NA6 instance.The Marketo support rep advised there were some issues that the Engineering tea...

Sanford Whiteman​ what if this error message occurs again? We saw the same error message all afternoon on Saturday and again last night. Our SF admin is investigating and I opened a ticket with Marketo support. What else can I check? Thanks!

Hey Sharnel Ross​,We experienced the same sync error on Saturday afternoon 11am to 5pm Eastern and again last night 9pm to 9:30pm Eastern. It was a headache to manually reconcile all the leads. Our SF admin is investigating, but has this happened to you guys more than once in the past few days?