Liliana_Cheng1

Under the Admin > Salesforce section, the upper right hand corner will tell you: if a sync if currently in progress or if you catch it at the right time, you can also see when the last sync was. It would also be helpful to list the date/time of the last successful sync that was completed. We had a f...

We recently started receiving notifications for a Web Service Error: Code 1018 with a count of 8. According to this developers documentation, error code 1018 means: "CRM Enabled: The action could not be carried out, because the instance has a native CRM integration enabled."Unfortunately, Marketo su...

We uploaded a PDF file as an image in Design Studio so we could easily link to it. However, it's currently pulling our default Marketo metadata. Is it possible to include a title and description for an image asset in Design Studio? Thanks.

Hey everyone, my team and I just experienced an "Internal Server Error" message across all of our Marketo instance about 15 minutes ago. All of our users were unable to access our instance and we all received the same error message that said Internal Server Error - ReadThe server encountered an inte...

Hi community, we market to small businesses who often use the same email address for multiple accounts and locations. Email-wise, yes, these are "duplicates", however they are attached to different accounts with different company info.Ex: johndoe@coffeeshop.com is used for coffee shop a, coffee shop...