Edward_Masson

if you view the HTML source of a Marketo page with a form and seaarch for 'formID' you should see the number

It's a dirty work around but should work. It will be a program and not a smart campaign that the lead needs to be added to. Say you have 3 unique literature pieces, you could set up 3 separate Programs in Marketo for each content. Now, from the Ipad app, manually entered the lead to that piece the...

Only Lead reports allow you some customisation. Using the Group by filter in a Lead report set up or adding a custom column. Custom Columns are actually smart lists! create a smart list for every field you want to measure as a column in your lead report. Then add each smart list through the Custom C...

Going on what you have writen, If the form is not built in Marketo and you have a trigger of 'Filled out Form' then nobody is going to get the email!Without seing it, it sounds that nobody will meet the requirments to be sent an email.

'SFDC is overwriting Marketo's instructions to default to the adminSFDC is overwriting Marketo's instructions to default to the admin'Ah, OK, if you do all the sync assignments in Marketo, do you have one or multiple smart campaigns with flow step of sync to SFDC and your selecting a person like the...

This graphic helps!You need to look at your assignment rules to see what has changed recently as SFDC cant find a lead owner/queue to assign this particular lead or Leads.Is there other lead assignment rules in SFDC to lead queues? So this lead met no other criteria in SFDC to be routed to other tha...

The screenshots show that the source of the lead update was from SFDC. That is the automatic sync between platforms. It looks like your lead was upadated in SFDC 'fixup Lead Owner' and that information was then updated to the record in Marketo. if no flows with Sync to SFDC has been set up, it appre...

Marketo Support is right, if you create a couple of flows to sync leads to SFDC and your assigning leads to SFDC users then the lead goes down another sync flow step and is then assigned to another SFDC user then the lead will get reassigned.Example:Flow process for Trial Downloads and is assigned t...

If you put all this in one flow you run the risk of errors and not knowning where the flow breaks down. (think Xmas tree lights).Best to use multiple smart campaigns for specific flows so you can report on.The 'Request Contact' path, is this a link on the LP or a form?On your email flow step you can...

Dont you have Lead and Contact fields mapped to Marketo Friendly fields to be used on forms?We use Tasks for returning Known leads/Contacts filling out a 'Trial dwonload' or 'Contact me now' froms so that Reps action on them as if they are net new.