Edward_Masson

We had to turn it off.I found out by creating a lead and timing it when it would get into SFDC, then kept adding extra data to that lead from diferent SFDC objects to see how long it would take to update. It was taking weeks!Raised a support ticket and they found on thier backend that there was inde...

There is a few possibilities here.You could have a delay on SFDC API object calls due to: Lots of data being updated other systems connected to SFDC updating several times a day MSI emails through outlook are not logged correctly by rep (rep forgetting to select 'log with Marketo' for replied em...

Hi Kim S,I love your score grid and I’m looking to update something similar. I wanted to double check with you, on the Behavior Score – Normalized your using the behavior score field and on the ‘Demographic Score – Normalized’ your using the Behavior Score field again for the range to normalized to ...

Are you sending the alert from Marketo flow?Alerts can't be sent to Queue, only lead/contact owners. I found that out a number of years ago.As our Trial downloads are like the 'Contact me now' We tend to sync to SFDC and allow SFDC to auto-assign to queues. Then our flow step will create a tasks for...

The Forward to a friend marked as unsubscribed is known in the help article: http://community.marketo.com/MarketoArticle?id=kA050000000L8IBCA0 Its good best practice to make them unsubscribed because they have not opt-in to receive your marketing. But the unsubscribe/marketing suspended will be by-p...

You really can't compare the performance of a large list with a small list. You want apples to apples comparison.Like Michelle, you've got to break that large list down by finding some way to segment it.

You could have it at the program level and use that when members are added, to then trigger an activity/change data type. Say you have articles categorized by product solution. And you build a program for each solution. And you have landing page for each article/asset. When they take the asset and b...

Have you dragged n' dropped a cost period into your program?Without a cost period in a program it wont show up in reports/RCE

we use surveymonkey and just as Jeff said we do thsame with the link to the surevy as the CTA. We then set up a redirect thank you page in marketo and tell surveymonkey to redirect to this page when a survey is complete.This will give me the members of X program who visited thankyou page and I can c...

I believe It's on the Q4 2013 road map.