Hank_Hansen

Level 5

Joined the community 01-08-2014

Level 5

Berkeley, CA

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Attribution dilemma

by Hank_Hansen 12-19-2019

Our leads will lose their channel attribution (such as a paid channel) when leads interact with sales in our chat service. Sales will enter a new lead manually in Salesforce when this happens. We can't capture UTMs or any other data in the Marketo record from the visitor as a result.I have an idea ...

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2811 0 2

Marketing: Analytics and Metrics Marketing: Marketing Operations (MOPS) & Data Reports & Analytics
Re: Repurposing Emails and Archiving

by Hank_Hansen 12-19-2018

I think #1 is a feature everyone would love to have. I would agree #2 is specialized. Thanks for the input!

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3870 0 0
Re: Repurposing Emails and Archiving

by Hank_Hansen 10-25-2018

Hi Dustee - not to my knowledge.

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3870 0 0
Re: Unsubscribe link issues

by Hank_Hansen 06-28-2018

More observations:Our unsubscribe page is hosted by Marketo using a subdomain of our domain (as with landing pages). This page is not secure which may cause issues with some users. The unsubscribe confirmation page is not secure and it's on a Marketo domain rather than our domain. I'm going to send ...

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2505 0 0
Re: Unsubscribe link issues

by Hank_Hansen 06-28-2018

My hunch is that it's working properly but the user experience on the unsubscribe page (we're using the default right now) leads users to believe that it didn't work. I'm debating sending an operational unsubscribe confirmation email to unsubscribers to erase any doubt. Longer term, the unsubscribe ...

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2505 0 1
Re: Unsubscribe link issues

by Hank_Hansen 06-28-2018

Us too - I haven't been able to put time into attempting to replicate.

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2505 0 2
Re: Program Sync Strategy for Facebook Lead Ads

by Hank_Hansen 06-07-2018

Thank you Jay - I agree that probably makes the most sense - and that it is a pain in the backside.

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1803 0 0
Program Sync Strategy for Facebook Lead Ads

by Hank_Hansen 06-06-2018

I'd prefer to set up a single Program that syncs with Salesforce for leads acquired via Facebook Lead Ads. Over time we will have a number of Facebook Lead Ad campaigns that use different form names. The Program sync with Salesforce will handle attribution for "Facebook Lead Ads" (for example) but I...

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2034 0 2

Marketing Marketing: Digital Marketing (Social Mobile and more) Marketing: Lead & Demand Generation Products
Re: SFDC Activity filtering

by Hank_Hansen 05-10-2018

Right - these filters are under the Salesforce filter folder. The problem is the "open activities" in the example are tasks created 2 years ago - not within the last 60 days.

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2831 0 0
Re: SFDC Activity filtering

by Hank_Hansen 05-10-2018

Hey Greg - filters shown here along with SFDC showing no activities logged (contrary to filter requirements) and open activities which were entered well before 60 days (due date of these activities is in 2016). This is my first attempt at using these filters so I could easily be missing something.

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