Hank_Hansen

Level 5

Joined the community 01-08-2014

Level 5

Berkeley, CA

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Re: Salesforce/Marketo Sync and Duplicate Emails

by Hank_Hansen 02-23-2016

SugarCRM's Marketo connector (developed by SugarCRM) stopped syncing Sugar with Marketo altogether and we were told this happened because of too many records with duplicate emails. It worked for over a year but when there are "too many" records with duplicate email addresses to sync, it causes a tim...

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2858 0 6
Re: Salesforce/Marketo Sync and Duplicate Emails

by Hank_Hansen 02-23-2016

Thanks - trust me, I am totally aware of the pitfalls 🙂 We had no choice when we launched. Hopefully custom objects will allow us to dedupe off email alone. In the meantime, we are considering migrating to SF from SugarCRM and continuing with our current data structure.

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733 0 0
Salesforce/Marketo Sync and Duplicate Emails

by Hank_Hansen 02-23-2016

Question for Salesforce/Marketo users:Are there any issues related to having multiple records with the same email address and syncing SF with Marketo in this circumstance? We currently dedupe in marketo based on 2 fields rather than the email field alone. Until we can change this down the road a bit...

Discussions

3050 0 10

Integrations Lead Management
Setting Attribution Values Inside a WordPress Plugin

by Hank_Hansen 01-06-2016

This is outside of the scope of Marketo but I thought there may be some developers here who have run into this tricky attribution scenario.We have a form fill that takes place within our WordPress plugin - the plugin is used on clients' WordPress sites. This form populates a new record in Marketo vi...

Discussions

1338 0 1

Marketing: Digital Marketing (Social Mobile and more) Marketing: Marketing Operations (MOPS) & Data
Re: Repurposing Emails and Archiving

by Hank_Hansen 12-07-2015

Thanks Rajesh. For #1, we'd like to offer an archive on our site consisting of links to website versions of selected emails. This would be a great feature for Marketo to add.

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3910 1 1
Repurposing Emails and Archiving

by Hank_Hansen 12-07-2015

I'm looking for a couple of solutions related to email content archiving:1) We're looking for a solution that would create an index of sent emails (such as newsletters) for viewing online so we can link to these on our website.2) I'm also interested in a solution that could potentially isolate the c...

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4193 0 7
Re: Survey Integration

by Hank_Hansen 11-04-2015

Thanks Sanford - that is really helpful info to have. We might have to tackle this with our next engineering phase.

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2417 0 0
Re: Survey Integration

by Hank_Hansen 11-04-2015

We're using SugarCRM and their Marketo connector which does not support Marketo custom objects.

Discussions

2417 0 0
Re: Survey Integration

by Hank_Hansen 11-03-2015

Thanks Stijn. That makes sense. I still need a survey solution that fills this need without requiring custom development - and that doesn't cost an arm and a leg.

Discussions

2417 0 4
Re: Running count of emails opened

by Hank_Hansen 11-03-2015

OK John - Thanks for pointing this out.

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1829 0 0