Jenn_DiMaria2

So the Smart Campaign is showing as processed in the lead's activity log? Can you check to see if there were any errors?Aside from errors, the only other thing I can think of off the top of my head is your company's server is marking them as SPAM somehow. This happens from time to time when I'm send...

Could they just subscribe to the Lead Feed that shows all interesting moments as they happen? They'd have to put the rss into a feed reader, but this was the recommended practice when we first started using it years ago.You could also create an SFDC task to check the record when certain interesting ...

They will be sent in that order, so you're correct: they should receive the Recycled 2 email at the next cast date ​unless​ they have received that exact email before as part of another Program.

Ah. For some reason, it sounded (to me) like you were trying to switch over to Analytics so you could set them up as a subscription.

You can subscribe to Smart Lists (if you prefer to go that route).

Are they new leads? If so, you might be able to use "Lead Created".Otherwise, you could create a field (ex: Form Completed Date) and add this as a hidden field to your form with a system date Token so it's captured upon form completion. Here's info on date/time stamping in Marketo: Get Your Stamp On...

How are your Program Statuses set up? Could you mark all existing successes as non-successes and then alter your trigger campaign with the new filter information? That way, you can still capture everyone who filled out the form for historical purposes (and have their status be Filled Out Form or som...

Yup, as Greg said. Marketo doesn't differentiate between SFDC Leads and Contacts - all records are Leads.

I think it will entice people top opt in, but they won't be the type of people you'll want to communicate with and there's a high probability they'll opt out soon thereafter (or worse: report you as spam when they forget why they subscribed). Because they've purchased from you before, there's a bett...

Have you tried creating a Smart List with the "Visited Web Page" filter to see if anyone shows up there? Might be a long shot, but I'd check that just in case.