Chris_Wilcox

Interesting to hear more about what the customer experience looks like from inside Marketo

Always nice to put faces and personalities with names!

I would first check to confirm that the unsubscribe form asset is using the correct email field. It is possible you have two stored, but you want Email Address like you said above so just first double check that. Then, see if you personally have multiple records in Marketo. If you do and you have o...

Are you confident the Marketo Integration User has read/write access to those fields? Could be causing the issue in that Marketo 1) Marketo tries to update a field2) SFDC rejects the change3) SFDC pushes back it's value of [null] into Marketo4) Marketo is updated to [null]

I'm on the alerts for outages (which you can subscribe to as well at Marketo Status) and didn't get anything yesterday.

The only updates I've seen demoed in more of a beta format was using the AEM asset library within Marketo in the Design Studio to pick images, logos, etc., for your Marketo assets without having to re-upload directly into Marketo. Beyond that, I've seen and heard nothing. That said -- If you're loo...

Heyyy that's great! It probably seems more complicated than it should be, but this at least keeps it all in a single program that you can maintain moving forward instead of like 3 different campaigns that you have to worry about overlap, etc. etc. Please be sure to mark my answer to your question as...

Hi John,Two things: Make sure you check your Schedule tab and that your Qualification rules are setup to only qualify once every 365 days, that is likely why people went through two days in a row.Blanks -- This is my mistake, you need to add another filter (didn't realize non-customers were in the d...

Naa, from your other response it sounds like you just hadn't turned on the program as a whole. Keeping the first cast date in the past doesn't make a difference

Ha, exactly what I just thought of too. I've absolutely forgotten to activate content in the stream before which is also why I started there, haha! Glad it was an easy one