Floyd_Alvares2

You can reference the bounce codes here: https://nation.marketo.com/t5/knowledgebase/email-bounce-codes/ta-p/251014 - this would be a good place to start analyzing your bounces.

@Julia_Reiley What is your facebook CRM? and how do you classify if this is working if neither the leads from Facebook is coming into Marketo nor the campaigns triggers based on Facebook Form Lead ads.Are you able to view the Facebook Pages from within the Marketo integration? and is the ticketbox o...

@teresahsu Unsubscribed Cause is a system field and cannot be used or modified by API or Smart Lists. It is populated by the Marketo system only.Any specific reason as to why you want to use Unsubscribed Cause? You could build a field in Marketo to store the data from the Unsubscribed Cause if you n...

Good set of instructions can be found here:https://zoomappdocs.docs.stoplight.io/marketo The Zoom admin does not need access to Marketo for the initial setup. However, if you do plan for them going into Marketo to setup the various events and reporting, then yes they would need access - but not admi...

Hi @Elena_Ortega You cannot set Recipient Time Zone for A/B tests.If you want to test the Subject line on specific time zones, you would need to build individual A/B tests for each geo region.

Hi @DandyTeam ,From what I understand from your question.You should be able to use a 'filters/fields' you have on the account as long as that information is syncing to Marketo.Are you not seeing the expected result?

Hi @JodiWright96 You are not able to change the 'Email Suspended' value to False. However, if more than 24 hours have passed, you should be able to send emails to your customers that are affected by the email suspension.The question on whether the email was delivered to the customer is a different s...

Hi @Lamin_Ceesay You can see the SF and Marketo field mapping in Admin->Field Management->Field Mapping.You could also request your SF admin to send you over what fields are being shared to the Marketo Sync User profile. Any field that SF provides visibility to Marketo can be seen in Marketo and dep...

Hi @Jananim Are there any other filters on the requested campaign smart list that may not be qualifying the records?

Hi @rwagner ,I do not believe that Dynamics should be creating a new record in Marketo after conversion from a lead. Have you checked to see if Marketo has visibility to the conversion state for the lead conversion?