Level 8
Joined the community 18-10-2016
Level 8
Sydney
Technical Support Engineer
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You can reference the bounce codes here:https://nation.marketo.com/t5/knowledgebase/email-bounce-codes/ta-p/251014- this would be a good place to start analyzing your bounces.
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@Julia_Reiley What is your facebook CRM? and how do you classify if this is working if neither the leads from Facebook is coming into Marketo nor the campaigns triggers based on Fa...
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@teresahsu Unsubscribed Cause is a system field and cannot be used or modified by API or Smart Lists. It is populated by the Marketo system only. Any specific reason as to why you ...
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Good set of instructions can be found here:https://zoomappdocs.docs.stoplight.io/marketo The Zoom admin does not need access to Marketo for the initial setup. However, if you do pl...
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Hi@Elena_Ortega You cannot set Recipient Time Zone for A/B tests. If you want to test the Subject line on specific time zones, you would need to build individual A/B tests for each...
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Hi@DandyTeam, From what I understand from your question. You should be able to use a 'filters/fields' you have on the account as long as that information is syncing to Marketo. Are...
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Hi@JodiWright96 You are not able to change the 'Email Suspended' value to False. However, if more than 24 hours have passed, you should be able to send emails to your customers tha...
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Hi@Lamin_Ceesay You can see the SF and Marketo field mapping in Admin->Field Management->Field Mapping. You could also request your SF admin to send you over what fields are being ...
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Hi@Jananim Are there any other filters on the requested campaign smart list that may not be qualifying the records?
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Hi@rwagner, I do not believe that Dynamics should be creating a new record in Marketo after conversion from a lead. Have you checked to see if Marketo has visibility to the convers...
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