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Robb, Another question about the program tokens. Can you go into a bit more detail about where and how you are labeling the program tokens? Thanks again for all of your insight!Morgan
Robb Barrett PRD Hi Robb! Love this article. A few questions... In "step 2: define success criteria", which folder or program do the smart lists live? Also, how do you define the progressions statuses? In each program? In the engagement program? What are they?How does this setup effect the engageme...