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Hi Frank,I belieive you need to block updates for each individual field (First Name, Last Name, Company, etc.) you want to not update upon a Lead filling out a form.
Glad to help, I know it can be very frustrating when records don't match up between SFDC and Marketo. If you hear a definitive answer from support about the API changes, please post because I would love to know as well.
Josh's guides are awesome - I'd strongly suggest checking them out.
Adam,If I understand you correctly, you have a nightly service that changes data on almost every Contact and Account. I believe this is the cause of issue because Marketo has a limited amount of "sync bandwidth". At one of my last companies we had several fields that changed frequently and therefore...
Thanks for the reply Caitlin, I didn't realize the system calculates it in exact hours! Great to know in the future.However, my first batch was sent Email 1 on 5/8 at 6am so they should have been sent Email 2 at 6am on Friday, right? Unfortunately, no Email 2's went out this morning.What I really wa...
Hi Everyone,I'm having a bit of trouble with my smart campaign, specifically I have a ton of Leads stuck in a wait step, and I can't quite figure out how to fix it.Originally, I created this program because we had a large list of Leads and wanted to randomly send out communications to a certain amou...
Hey Bentacular,Have a look at this article. There are several actions that will cause Leads to sync over even if you have the campaign sync turned off.
I didn't know that token existed - good stuff, thanks Josh! Would you also mind describing how your client populated the referring info? That's a great idea and I bet helps conversion.
Hi Justin,You wouldn't need to use the Data Value Changes filter. The Lead will be created with that value already filled in. For example, let's say the field you wanted to look at is State and you wanted to send a notification any time a Lead from CA fills out the form. The smart list would be: U...
Colleen,How about this: The Forward to a Friend link redirects to a landing page with a form where they enter their friend's email address You have campaign set to fire an email inviting the friend to the event Within this email you have a link to a sign up page for your event that is unique to r...