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I have also experienced the behavior Sandy described. In fact, I sent a bunch of test emails from MSI to dummy hotmail and outlook accounts I created and never clicked or opened the emails yet it recorded a click in the MSI tab in SFDC.
While I don't have a high volume of examples, I've observed this behavior in my instance. In fact, we have some "hand raise" links that say click here to be contacted and I added a visited webage constraint to the smart campaign that triggers the alert to our reps. Before adding the constraint, I ha...
Hi Allie,I'd take a look at this excellent article by Courtney Grimes:Integrating Google Analytics with Marketo
Amanda,You are correct, the settings that Greg referenced will not add (or take away) the standard unsubscribe footer in Outlook. The only way you will get an unsubscribe footer in the Outlook plug-in is to put it in the email template itself. Also, keep in mind that tokens do not render in Outlook ...
Hi Sanford,Could you please give an example or two for this scenario - a normal human clicks a link in an email, but a visited web page activity is NOT created? I have some campaigns set up similar to the ones Venus is describing so I'm wanting to understand the scenarios in which this will not work...
Hi Rachel,As the others on this thread have mentioned, you'll just need to add some custom SFDC fields and let me sync down to Marketo for use in tokens. I just wanted to add that you should be careful about using SFDC formula fields for tokens. For example, I created a custom SFDC formula field cal...
Yep, you can use these tokens:Email Name: {{trigger.Name}} | Email Subject: {{trigger.Subject}}
Hi Ayan,You can set up a smart campaigns using the sales email bounces trigger to alert your reps.
Hi Annabelle,Greg is correct, Sales Insight by default will send the email from the user who is logged into SFDC, not the lead or contact owner. I wanted to add that you need to be cautious of using lead owner tokens in SI because they can only pull from the lead/contact owner. Therefore, if you're ...
Hi Maggie,This thread dives into this topic and has my suggested work-around:Randomly Sending to a Smaller Subset of a Bigger List While you're at it, please vote for this idea:This is what we need to simply accomplish sending to a list of random leads, but allow us to choose the size of the list.