Ellie_Boardman-

Ellie_Boardman-

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Date Last Visited
‎01-04-2023 11:10 AM
Level 4
Joined the community 09-03-2016
Rank Icon Level 4
Manchester
  • solved badge Cookies not being displayed

    We have had new cookies created so we can now monitor last touch. First touch is working as it should and always has - this is a static field. The last touch has been created so it is overwritten each time the UTM value is populated. I've gone to create the last touch hidden values on our web forms ...

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  • solved badge Re: Pending emails in email report

    Thanks - logged in this morning and they've finally all been delivered. Thanks for your help

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    2698 1 0
  • solved badge Pending emails in email report

    Hi - any idea why quite some leads have been 'pending' in my email report for over 24 hours? I've not seen leads stuck in this stage for so long before.Thanks,Ellie

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    3078 1 2
  • Re: Forward to a friend

    Hi Steven - I think it was a bug at the time as the issue seemed to resolve itself after support tried a few times. If you still receive the issue today, I'd log a ticket with support. Sorry I can't be much more help!

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  • Re: Multi-touch attribution

    Thanks you all for your input - really useful & Dan that is definitely somewhere we'd like to get to. At the moment we are tracking this but in a very manual way.

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  • Re: Multi-touch attribution

    We just want to track this activity but yes, success in the channel is attributed to a separate SC for 'fills out form'.The SC is working as it should but my question is - as 'referral source' etc is populated based on first touch, only leads that qualify for this criteria as their first activity ar...

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    5293 0 1
  • Re: Multi-touch attribution

    Thanks Robb - is that the solution you've gone with for your set-up?Josh - please find screenshot below. This is an example PPC SC. I believe the problem is that 'referral source', etc is based on first touch so once this is populated, additional activity won't be captured here. The same set-up is u...

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    5293 0 3
  • Multi-touch attribution

    So I've hit a bit of a blocker with my attribution reporting set-up…I've created various SCs to track and update program status' for my various channel values but the only leads which are qualifying as members for these are new leads who have come through these channels as first touch. I was hoping ...

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  • solved badge Re: Can filter constraints have 'and' filters instead of 'any' of the ...

    Thanks for pointing out - I've just checked with the team here and they've advised it's because this example is Bing and the parameter is dynamically generated but have been told Google is fine.

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  • solved badge Re: Can filter constraints have 'and' filters instead of 'any' of the ...

    Do you think this info being stored in separate places is impacting the SC I'm trying to run? I've noticed for the same lead, once they've filled in the form on that webpage the 'Referrer URL' is now populated like your example above. Although the link info is populating in the activity log, the SCs...

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Public Statistics
Date Registered ‎03-09-2016 08:28 AM
Date Last Visited ‎01-04-2023 11:10 AM
Total Messages Posted 97
Likes Received 26