Anna_Leary3

I would get in touch with your Marketo rep regarding a new instance for a new CRM connection. Once a CRM has been integrated via the native CRM connector (SFDC or DCRM) you cannot reconnect a new type of CRM or even a new instance of the same CRM.

They could be missing required fields for the SFDC sync.

I agree with Alex above - utilizing an outside resource that knows email template code for Marketo would be the best solution and also would allow for customizable emails with modules.One thing to note any time with manipulating any code on an email in Marketo is that it will break it from the templ...

Tyjen Conley‌ - have you used something like Email on Acid or Litmus to see how its rendering across all Outlook as well as other email clients and browsers? Unfortunately, you'll find that Outlook throws errors in a lot of emails and special code outside of HTML needs to be added into the email tem...

Yes I'd love to know what they say. I also found this in regards to the conditional questions and needing a csv file with UTF8 encoding. I guess this would require all of the fields these are mapped to to be string fields? https://www.facebook.com/business/help/154286325106161

Hi Dominic - I've also seen if the from email address is not using the correct domain associated with your Marketo instance, this will not send test emails through to you. Make sure to check that! You should only be using the domains set up in the email section of your Admin dashboard.

Hi Tony - are you trying to set visibility rules on a Facebook lead ad form based on how certain fields are answered? I'm not sure this is entirely possible as it technically isn't a Marketo form and is just sending leads in through an API connection. Typically, Facebook Lead Ads are supposed to be ...

It is basically Linkedin's way of getting approval to send the lead's information to your system. As this is a lead gen form that populates within the Linkedin user interface, they don't want a user to confuse this form with one of their own. It is why you have to tie your privacy policy to all Link...

Were the people added to the program as members prior to the email being sent? Are you using program status progressions? What program status do those 2,000 people have? If you only have a program status change based off a certain action (Opens email, for example) then that means that if the people ...

Hi Nick - is your Facebook ad leading to a landing page or is it a lead gen form? If they are filling out a form that feeds into mMarketo then they should be entering your database. Here is a ton of info on the various Facebook-Marketo integration features that you can set up within your instance: h...